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Location
Remote (Bulgaria)
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 24, 2026.

Overview
Company
Impact
Profile match
Mercier Consultancy Group is a recruitment and business process outsourcing staffing firm based in Athens, Greece, that sources multilingual customer support talent for outsourced service centres and the brands they serve. It places Dutch, German, French and other language speakers in on-site roles in Athens and Sofia, Bulgaria, and in remote roles across Greece, on programmes supporting clients such as Booking.com, PayPal, Zalando, Dyson, Miele, Mercedes-Benz and Pandora. Its openings are for language-specific customer experts, customer support and CX specialists, reservations agents, social media content moderators and generative AI trust and safety specialists.

Dutch Speaking Logistics & Delivery Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and global industry leaders. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in their careers while connecting them with the best Dutch-speaking jobs in high-growth markets.

Job Overview

We are currently seeking a motivated professional for a Dutch Speaking Logistics & Delivery Advisor position in Bulgaria. In this essential role, you will act as the primary point of contact for supply chain inquiries, ensuring seamless delivery operations and exceptional service standards within the fast-paced Logistics & Supply Chain industry.

Key Responsibilities

  • Provide expert support regarding complex logistics, distribution, and supply chain tracking for Dutch-speaking clients.
  • Coordinate directly with carriers and warehouses to resolve delivery discrepancies, ensuring high-level service efficiency.
  • Maintain accurate logs of shipments and delivery statuses within our specialized Logistics & Supply Chain management systems.
  • Proactively communicate potential supply chain delays to customers and offer strategic solutions to maintain satisfaction.
  • Collaborate with international cross-functional teams to streamline delivery processes and optimize the end-to-end customer journey.
  • Handle high-priority escalations with professionalism, ensuring compliance with organizational supply chain protocols.
  • Execute data entry and documentation tasks to ensure all logistics records remain audit-ready and accurate.

Requirements

  • Native or fluent Dutch (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory).
  • Proven interest or experience in the Logistics & Supply Chain industry or customer service.
  • Excellent analytical skills with a proactive approach to problem-solving.
  • Strong digital literacy and ability to navigate complex CRM and tracking software.
  • Professional demeanor with a commitment to excellence, suitable for candidates seeking top-tier jobs in Bulgaria.

Benefits

What We Offer

  • Competitive Monthly Salary
  • Fully Paid Training
  • Health Insurance
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Monthly Performance Bonus
  • Opportunities for career progression within the global Logistics & Supply Chain sector.
  • And Much More...

Life in Bulgaria

Sofia is rapidly becoming one of the most exciting European hubs for international professionals. Choosing one of our Dutch-speaking jobs means embracing the vibrant culture, rich history, and the beautiful mountain backdrop that Bulgaria offers. You will enjoy a cosmopolitan lifestyle where affordability meets high-quality living in the heart of Bulgaria.

Our comprehensive relocation package ensures a smooth transition as you settle into your new home in Bulgaria. From enjoying the exquisite local cuisine to exploring the scenic landscapes, living in Bulgaria provides a perfect balance between a rewarding career in the Logistics & Supply Chain industry and an exceptional quality of life. Start your journey in Bulgaria today.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a thriving European capital, we invite you to apply now. Join our network of talent and secure your Dutch Speaking Logistics & Delivery Advisor position in Bulgaria today. The team at Mercier Consultancy Group looks forward to reviewing your application.

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