Mercier Consultancy Group
mercierconsultancygroup.com
Agency
Actively hiring
Call Center Services
Recruiting & Staffing
Business Process Outsourcing (BPO)
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Overview
Mercier Consultancy Group is a recruitment and business process outsourcing staffing firm based in Athens, Greece, that sources multilingual customer support talent for outsourced service centres and the brands they serve. It places Dutch, German, French and other language speakers in on-site roles in Athens and Sofia, Bulgaria, and in remote roles across Greece, on programmes supporting clients such as Booking.com, PayPal, Zalando, Dyson, Miele, Mercedes-Benz and Pandora. Its openings are for language-specific customer experts, customer support and CX specialists, reservations agents, social media content moderators and generative AI trust and safety specialists.
Tech stack
Technologies named in job postings at Mercier Consultancy Group over the last 12 months, by layer, with the share of postings for each.
Technologies in use
1
Postings analysed
1
Stack modernity
85/100
Practices & domains
Machine Learning
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Growth
Hiring Momentum
71/100
Growing
Open positions
351
58 opened / 8 closed in 30 days
Median time-to-fill
21 days
faster than 54% of the market
ATS activity
Every ~4 hours
10/29/2026
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Customer Success
41% ▲
HR
26% ▼
Operations
12%
Solutions
8%
Marketing
3%
Sales
3%
Actively hiring for Customer Success (+108 in 30 days)
Activity Timeline
+36 jobs in a week
Oct 2026
Added SLI/SLO/SLA to stack
Oct 2026
+87 jobs in a week
Sep 2026
New location: Oslo
Sep 2026
Added Outlook to stack
Sep 2026
Added Machine Learning to stack
Sep 2026
Added Service Desk to stack
Sep 2026
Added Microsoft Office to stack
Sep 2026
+10 jobs in a week
Sep 2026
+33 jobs in a week
Sep 2026
Offices
Where the company hires and what each office is for
This company is a staffing agency: the cities below are where its clients hire, not its own offices.
Cities
33
Hiring now
33
Countries
16
Busiest office
Athens
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Headquarters
Builds here
Office with open vacancies
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Athens
Greece
HQ
326 open roles 389 posted in 90 days 2% engineering 91% remote 500-1000 est. staff
hires for Customer Success, HR, Operations
Sofia
Bulgaria
253 open roles 380 posted in 90 days 86% remote 500-1000 est. staff $20k Avg Salary
hires for Customer Success, HR, Operations
Lisbon
Portugal
28 open roles 30 posted in 90 days 7% engineering 96% remote 50-200 est. staff
hires for Customer Success, HR, Operations
Oslo
Norway
24 open roles 24 posted in 90 days 4% engineering 96% remote 50-200 est. staff
hires for Customer Success, HR, Marketing
Berlin
Germany
21 open roles 21 posted in 90 days 76% remote 50-200 est. staff
hires for Customer Success, Solutions, HR
Madrid
Spain
16 open roles 21 posted in 90 days 6% engineering 100% remote 50-200 est. staff $20k Avg Salary
hires for Customer Success, HR, Security
Frankfurt am Main
Germany
16 open roles 16 posted in 90 days 81% remote 10-50 est. staff
hires for Customer Success, Solutions, HR
Thessaloniki
Greece
13 open roles 13 posted in 90 days 62% remote 10-50 est. staff
hires for Customer Success, Operations, Solutions
Málaga
Spain
12 open roles 16 posted in 90 days 92% remote 10-50 est. staff
hires for Customer Success, Finance, HR
Munich
Germany
11 open roles 11 posted in 90 days 9% engineering 82% remote 10-50 est. staff
hires for Customer Success, Sales, Solutions
Copenhagen
Denmark
9 open roles 9 posted in 90 days 78% remote 10-50 est. staff
hires for HR, Customer Success, Support
Patras
Greece
9 open roles 9 posted in 90 days 67% remote 10-50 est. staff
hires for Customer Success, Operations, Solutions
Riga
Latvia
8 open roles 8 posted in 90 days 75% remote 10-50 est. staff
hires for Customer Success, Solutions, HR
Budapest
Hungary
7 open roles 7 posted in 90 days 71% remote 10-50 est. staff
hires for Customer Success, Operations, HR
Heraklion
Greece
7 open roles 7 posted in 90 days 57% remote 10-50 est. staff
hires for Customer Success
Paris
France
6 open roles 6 posted in 90 days 83% remote 10-50 est. staff
hires for Customer Success, Finance, HR
Hamburg
Germany
6 open roles 6 posted in 90 days 83% remote 10-50 est. staff
hires for Solutions, HR, Operations
Istanbul
Turkey
6 open roles 6 posted in 90 days 83% remote 10-50 est. staff
hires for Customer Success, HR, Support
Stockholm
Sweden
6 open roles 6 posted in 90 days 83% remote 10-50 est. staff
hires for HR, Operations, Customer Success
Dresden
Germany
6 open roles 6 posted in 90 days 83% remote 10-50 est. staff
hires for Operations, Customer Success, HR
Larissa
Greece
5 open roles 5 posted in 90 days 40% remote 10-50 est. staff
hires for Customer Success, Operations
Prague
Czech Republic
4 open roles 4 posted in 90 days 50% remote 10-50 est. staff
hires for HR, Operations, Customer Success
Brussels
Belgium
4 open roles 4 posted in 90 days 75% remote 10-50 est. staff
hires for Customer Success, HR, Solutions
Bratislava
Slovakia
3 open roles 3 posted in 90 days 67% remote 1-10 est. staff
hires for Customer Success, Solutions
Tallinn
Estonia
3 open roles 3 posted in 90 days 33% remote 1-10 est. staff
hires for Customer Success, Solutions
Hanover
Germany
3 open roles 3 posted in 90 days 33% remote 1-10 est. staff
hires for Sales, HR
Rhodes
Greece
3 open roles 3 posted in 90 days 67% remote 1-10 est. staff
hires for Sales, Operations, Customer Success
Kos
Greece
3 open roles 3 posted in 90 days 67% remote 1-10 est. staff
hires for Sales, Operations
Antwerp
Belgium
1 open roles 1 posted in 90 days 1-10 est. staff
hires for HR
Seville
Spain
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Customer Success
Murcia
Spain
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Customer Success
Palma
Spain
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Customer Success
Aalborg
Denmark
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Customer Success
Earlier presence
New York, United States
Los Angeles, United States
Jobs
≈ $35k – $96k per year (Estimated) · Remote (Bulgaria) · Full-Time · Sofia · Berlin · Frankfurt am Main
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≈ $35k – $96k per year (Estimated) · Remote (Bulgaria) · Full-Time · Sofia · Berlin · Frankfurt am Main · Hamburg · Munich
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≈ $34k – $99k per year (Estimated) · Remote (Denmark, Spain, Sweden, Greece, Malta) · Full-Time · Athens
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≈ $34k – $99k per year (Estimated) · Remote (Belgium, Bulgaria, Netherlands, Spain, Greece) · Full-Time · Athens · Sofia
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≈ $34k – $99k per year (Estimated) · Remote (France, Bulgaria, Spain, Greece, Portugal) · Full-Time · Sofia · Athens
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≈ $35k – $96k per year (Estimated) · Remote (Bulgaria) · Full-Time · Sofia
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≈ $35k – $96k per year (Estimated) · Remote (Bulgaria) · Full-Time · Sofia
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≈ $35k – $96k per year (Estimated) · Remote (Bulgaria) · Full-Time · Sofia · Athens
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≈ $35k – $96k per year (Estimated) · Remote (Bulgaria) · Full-Time · Sofia · Paris · Brussels · Marseille
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≈ $35k – $96k per year (Estimated) · Remote (Bulgaria) · Full-Time · Sofia · Athens
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≈ $31k – $86k per year (Estimated) · In office · Full-Time · Sofia · Athens · Tallinn
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