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Location
Remote (Bulgaria)
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 25, 2026.

Overview
Company
Impact
Profile match
Mercier Consultancy Group is a recruitment and business process outsourcing staffing firm based in Athens, Greece, that sources multilingual customer support talent for outsourced service centres and the brands they serve. It places Dutch, German, French and other language speakers in on-site roles in Athens and Sofia, Bulgaria, and in remote roles across Greece, on programmes supporting clients such as Booking.com, PayPal, Zalando, Dyson, Miele, Mercedes-Benz and Pandora. Its openings are for language-specific customer experts, customer support and CX specialists, reservations agents, social media content moderators and generative AI trust and safety specialists.

German Speaking Fraud Investigator

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, connecting top-tier talent with industry-leading corporations across the continent. We take pride in our bespoke approach, ensuring that every professional placement we facilitate, particularly for German-speaking jobs, aligns perfectly with our clients' high standards of excellence.

Job Overview

We are currently seeking a detail-oriented professional for a German Speaking Fraud Investigator position in Bulgaria within the high-stakes banking industry. This role is pivotal in safeguarding our client's financial assets by identifying irregularities and mitigating risks, making it one of the most sought-after German-speaking jobs in the region today.

Key Responsibilities

  • Monitor and analyze banking transactions to identify potential fraudulent activities in real-time.
  • Conduct in-depth investigations into suspicious accounts, ensuring full compliance with European banking regulations.
  • Collaborate with international banking departments to freeze or secure accounts compromised by unauthorized access.
  • Document investigative findings with precision for legal and internal audit purposes.
  • Provide expert support to customers regarding account security and fraud prevention protocols.
  • Stay updated on the latest financial security trends to proactively prevent emerging fraud threats in the banking sector.
  • Maintain clear and professional communication with stakeholders in the German market.

Requirements

  • Native or fluent German (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory) to facilitate seamless employment.
  • Previous experience in the banking sector or financial fraud detection is highly preferred.
  • Strong analytical, investigative, and problem-solving skills with a high attention to detail.
  • Ability to thrive in an on-site professional environment in Sofia, Bulgaria.

Benefits

What We Offer

  • Competitive Monthly Salary
  • Fully Paid Training to ensure your success in the banking industry.
  • Health Insurance coverage.
  • Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria effortless.
  • Monthly Performance Bonus as a reward for your analytical excellence.
  • Professional growth opportunities within a global organization.
  • And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria offers a unique blend of modern urban life and historical charm. As one of Europe's fastest-growing business hubs, Sofia provides a vibrant culture, exceptional dining experiences, and a sunny climate that welcomes newcomers. Living and working in Bulgaria allows you to enjoy a high standard of life while advancing your career in the international banking industry.

Our comprehensive relocation package ensures you settle into Bulgaria with ease, allowing you to explore the stunning natural landscapes and rich traditions of the region. As you transition into this German Speaking Fraud Investigator position in Bulgaria, you will join a community of expats and locals alike who thrive in this hospitable and dynamic environment.

How to Apply

If you are ready to elevate your career with a premium role in the banking sector, we invite you to join our team. Click Apply Now to submit your application and start your journey with Mercier Consultancy Group today. We look forward to hearing from you.

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