Associate Supply Chain Specialist

Job Description

The Associate Specialist, D&L Thailand plays a key role in enabling timely patient access by coordinating reliable, compliant in-market logistics and distribution operations. Working with internal teams and external partners, the role supports import/export, customs clearance, distribution, inventory accuracy and supplier billing.

Overall objectives :

Manage import, export, customs clearance, and distribution activities to ensure uninterrupted product supply:

• Work with stakeholders and logistics partners to resolve operational issues and maintain compliance requirements.
• Manage inventory, monitor logistics performance, improve processes, and control logistics costs

Managing Import, Export processes including Trade Compliance (TC) :

• Coordinate shipment plans, ETAs, lead-time inputs, customs clearance, testing, and quality release requirements.
• Provide accurate customs documents to brokers, including declaration forms and HS code review inputs.
• Track clearance and last-mile delivery issues, support timely resolution, and maintain complete, accessible records in line with the organization's policy.
• Initiate duty/tax payment requests in SAP, confirm payment completion, review TC weekly audit reports, and follow corrective actions.
• Support inbound damage/loss reporting, investigation, quality notification, insurance claims, and export return shipment to sites/suppliers through service providers.

Supply Availability:

• Support Tier reviews, Product supply forum, S&OP to ensure product availability and shipment updates.
• Prepare weekly replenishment to distributor/s for direct purchase model, aligned with the organization's process.
• Collaborate with various stakeholders and partners to resolve supply issues and support on-time arrivals.

Inventory Management and Reconciliation :

• Monitor short-dated and low shelf-life inventory, support escalations, and coordinate stock blocking where required.
• Reconcile inventory between the organization, 3PLs, and distributors, investigate variances, and drive timely corrections.
• Coordinate Ex-Company inventory transactions for free goods and samples, and support cycle/annual counts.
• Witness destruction of verified unsaleable/expired stock, obtain destruction certificate, and update inventory.

Quality, Compliance, Regulatory and Documentation Responsibilities :

• Prepare inbound/outbound transaction data for submission to FDA / Revenue agencies.
• Work partner functions to ensure customer license validity, RCR and redressing completion.
• Maintain strong document retention for SCM activities and support self-inspection, broker/GFF, GDP, customs, revenue, and MCAAS audits.

Finance and Supplier Billing Management :

• Ensure advance PO creation before supplier service delivery.
• Manage supplier invoice processing, accruals, and payment follow-up to ensure accurate and timely financial recording, approval, and settlement of logistics services.

Qualification :

• Bachelor’s degree in Engineering, Pharmacy, Supply Chain, or a related field. MBA preferred.
• Quick learner to develop knowledge and skills on GDP/GMP, trade compliance, customs processes, SAP, Microsoft Office, Power BI, Power Automate, and AI tools.
• Proficiency in Thai and working knowledge of English, both written and verbal.

Experience:

• Basic knowledge of supply chain, logistics, inventory, import/export, and compliance in a pharmaceutical company, with 0-2 years of relevant experience and a degree in Engineering, Pharmacy, or a related field.

Required Skills:

Preferred Skills:

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Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

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