Product Orchestrator, Veeva Events Management

Job Description

We are seeking a highly organized and delivery-focused Product Orchestrator to work closely with the Product Owner to manage the implementation and ongoing evolution of Veeva CRM Events Management capabilities. This role will act as the central point of coordination across Product, IT, vendors, and business stakeholders to ensure successful delivery, alignment on scope, and transparency on timelines and progress.

Responsibilities

• Support end-to-end orchestration of Veeva CRM Events Management implementations, ensuring alignment across product, delivery, and business teams.

• Develop and maintain integrated project plans, timelines, and milestones across dependent systems.

• Coordinate cross-functional teams including Product Owners, developers, QA, integration teams, and external vendors.

• Provide regular status reporting to stakeholders and leadership, including progress, risks, dependencies, and key decisions.

• Identify and manage risks, issues, and dependencies, proactively driving resolution and escalation as needed.

• Ensure delivery adheres to Agile or hybrid methodologies, supporting sprint planning, backlog refinement, and release coordination.

• Partner with Product Owners to ensure backlog priorities align with delivery timelines and business objectives.

• Track and manage key deliverables including requirements, design artifacts, testing milestones, and deployment readiness.

• Ensure appropriate documentation and communication across all phases of delivery.

• Support post-go-live stabilization, enhancements planning, and continuous improvement efforts.

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.

• 5+ years of experience in project management, business analysis, systems analysis, or technical analysis roles.

• Experience driving status reporting, executive communications, and stakeholder alignment.

• Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid).

• Experience coordinating across multiple IT domains (e.g., application development, integrations, data, infrastructure).

• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.

• Experience identifying and managing risks, issues, and dependencies.

• Experience with delivery tools such as JIRA, Confluence, Smartsheet, or similar.

• Experience in healthcare, life sciences, or another regulated environment requiring strong governance, privacy, compliance, and separation of promotional and non-promotional activities are preferred

• Knowledge of CRM tools, preferably Veeva CRM, are preferred

Required Skills:

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.