Upstream Customer Application Specialist
Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Oct 13, 2026. Merck Group scores A on the Alion truth index.
.
Your Role:
Join our dynamic Customer Applications team within the Process Solutions commercial organization! As an Upstream Customer Application Specialist, you will leverage your expertise in Upstream Process to collaborate with customers and drive sales in the EMEA West region. Your role will involve developing integrated strategies, supporting sales teams, and presenting our Upstream expertise to customers through engaging interactions.
You will play a key role in identifying market opportunities, positioning cell culture media and associated upstream products, and ensure successful brand awareness across the portfolio. If you're passionate about innovation and customer success, we invite you to apply and contribute to our mission of advancing science and technology!
Who You Are
- You have over 5 years of relevant technical experience in the life science industry, with hands-on expertise in Upstream processes.
- You possess a solid understanding of sales cycles from prospecting to closure in the Biopharmaceutical industry, complemented by relevant commercial experience.
- You have experience with biological production across various modalities, including mAbs, and Cell and/or Gene therapy.
- You excel in managing complex and dynamic projects, effectively engaging with a variety of key stakeholders.
- You are customer-focused, proactive and action-oriented approach.
- You exhibit an inquisitive and probing nature
- You are a strong communicator.
- You are skilled in effective prioritization and organization of work, strategic thinking, and adapting to evolving needs while building strategic working relationships.
.