Business Analyst

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Job Title :Business Analyst

Job Summary:

• The Business Analyst identifies and document detailed requirements for integration, development, and enhancement of application systems.
• Participates in definition, design, testing, training, implementation, and support of system requirements while clarifying ambiguities and firming up concepts where necessary.
• Works closely with service design teams to understand and document current and proposed business process and business objectives.
• Prepares required documentation such as but not limited to i.e. user manuals, detailed user stories, functional requirements document and compliance/audit notices that will be comprehensible to both the business people, technical delivery and support people.
• Assists the Product Owner and the Scrum team/s in planning, organizing and conducting User Acceptance Testing (UAT).

Role Exposure:

Requirements Definition and Functional Specification

• Works with Product Owners and Designers to understand the customer problem, scope and objectives of the project.
• Acts as liaison between Business Units; schedules and facilitates tech and functional alignments.
• Writes User Stories related to front and backend systems requirements (end to end).
• Creates and maintains documentation that captures the system requirements and ensure all related counterparts signoff and approve its contents.
• Prepares documentation of requested development, changes and enhancements.

Impact Analysis

• Understands the purpose of product features and functionalities and determine what bank systems and variables can aid and/or hinder its development.
• Engages with Business Units counterparts to ensure that the corresponding system owners are notified and consulted.
• Identifies the necessary change requests and/or system enhancements that will enable the product functionalities and establish operational alignment.

Qualifications:

• Minimum 3 years of experience in Branch Banking, including hands-on exposure to teller operations.

• Strong knowledge of Tellering Systems and branch-level banking workflows.

• experience in analyzing user stories and translating them into test scenarios.

• Solid background in functional testing for banking or financial services applications.