Contract Manager, Commercial Management

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Legal & Corporate Commercial Office is seeking a Contract Manager, Commercial Management, who will report to the Director, Commercial Management. The Contract Manager plays a key role in supporting effective commercial management across Metrolinx projects and initiatives. Under the guidance of the Director, the successful candidate will develop contracting strategies, negotiate contract terms, evaluate commercial options, and provide strategic advice to protect Metrolinx's interests while delivering value for money. This role leads and supports commercial activities throughout the full contract lifecycle, including procurement planning, commercial strategy development, contract negotiations, administration, change management, claims assessment, dispute resolution, and contract close-out. The Contract Manager works closely with project teams, Legal Services, Procurement, and other corporate stakeholders to identify and mitigate commercial risks, resolve contractual issues, and support informed business decisions.

What will I be doing?

• Lead and support the negotiation, administration, and management of complex commercial agreements, contract amendments, claims, and dispute resolution matters.

• Develop contract negotiation strategies and provide commercial recommendations that support operational and business objectives.

• Provide commercial advice and guidance to senior leadership, project teams, and stakeholders on contract management, governance, risk mitigation, and negotiation strategies.

• Partner with Procurement, Legal Services, Operations, and business units to support the successful delivery of operational and strategic initiatives.

• Identify, assess, and mitigate contractual, financial, operational, and commercial risks throughout the contract lifecycle.

• Lead and support the negotiation, administration, and management of complex commercial agreements, contract amendments, claims, and dispute resolution matters.

• Monitor client issue resolution, change requests, and standardized processes that contribute to achievement of service levels (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), reporting results to the Senior Manager/Director routinely.

• Prepare materials for and report to SMT on contracts and negotiations being managed in commercial governance meetings.

• Review contractual clauses, commercial terms, and risk allocations to ensure compliance with corporate policies and protection of Metrolinx's interests.

• Interact with senior staff from internal and external stakeholders with respect to claims, dispute resolution, etc. including Procurement, Legal, external claims and legal consultants, contractors, and consultants.

• Make recommendations to the Senior Manager/Director regarding the validation of contractual obligations established and held by internal stakeholders and monitors, validates, and ensures compliance with contractually established obligations for completed work by contractors and acts as a key advisor to those with signing authority prior to the release of payments by the Cost/Financial team.

• Act as a role model for collaboration, inclusion, and professionalism. Builds effective relationships across the organization, contributes to team development through knowledge sharing and mentoring, and leads initiatives or project teams where appropriate.

What Skills and Qualifications Do I Need?

• Completion of a degree in Civil Engineering, Contract/Construction Law, business, public administration, or a related discipline - or a combination of education, training and experience deemed equivalent. An equivalent combination of education, training, and directly related experience will be considered.

• Demonstrated progressive experience /Training in planning, design, construction and operation of rail and/or transit infrastructure and services, and related works including experience managing large, complex, multi-year transit projects and/or operational contracts.

• Demonstrated experience negotiating and managing high-value, commercially complex contracts.

• Experience working with multiple stakeholders, including Legal, Procurement, Operations, and senior leadership teams.

• Professional Engineer Ontario (P.Eng.), Certified Engineering Technologist (C.E.T.), Project Management Professional (PMP), and/or Certified Construction Contract Administrator (CCCA) designation would be an asset.

• Canadian Rail Operating Rules (CROR) certification would be an asset.

• Strong knowledge of contract management, contract negotiation, and commercial governance principles.

• Advanced analytical and problem-solving skills with the ability to assess commercial risks and develop mitigation strategies.

• Strong understanding of contract interpretation, commercial terms, and contract administration practices.

• Proficiency in Oracle and Unifier is an asset.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email [email protected].

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

#LI-MM3 and #LI-Onsite