Software Developer, Infra & Applications Support (D)

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Metrolinx's Innovation and Information Technology group supports female team members via "Go Tech Women" an affinity group for women in Information Technology, led by our Chief Information Officer.

If you enjoy technology and innovation, value diversity, appreciate work/balance and are looking for an opportunity to make a better world via public service, Metrolinx would like to hear from you!

The Software Developer, Infra & Applications Support develops. extends, enhances, and maintains dynamic interactive multi-tiered applications in support of the corporation’s business activities.

What will I be doing?

• Applies standard Systems Development Life Cycle (SDLC) process to develop software applications and solutions in response to business requirements

• Develops system design documents for use in coding and testing business applications and solutions

• Develops test plans and data, and performs testing to verify that the programs function correctly and ensure that modifications have not caused errors in other parts of the program and interfacing programs and systems

• Designs, develops, and implements integrated web applications using industry standards (i.e. Web Services, Service Oriented Architecture)

• Coordinates data population, installation, training, technical and acceptance testing, and post-implementation refinements for all custom developed objects

• Prepares technical documentation for all development items; supports analysis, development and testing for enterprise solutions

• Reviews and analyzes software programs to gain a detailed understanding of the impact of implementation on underlying business functions

• Provides second-level functional/technical support of business applications and solutions throughout their active life

• Follows established IT Infrastructure Library (ITIL) processes in troubleshooting, fixing, configuring, upgrading, testing, implementing or deploying fixes/patches/upgrades to web-based enterprise applications

• Develops maintenance enhancements, in response to changing business requirements, for enterprise solutions, to ensure their continuing value to business users

• Collaborates with other internal support staff and contracted resources to develop, support, and deliver custom programming objects in support of enterprise applications

• Uses confidential employee personal and salary information (e.g. proposed collective bargaining contracts and other sensitive business data) during analysis and development of application enhancements and extensions

• Provides troubleshooting and technical support business solutions and applications that raise vendor support tickets

• Contributes to policies directly impacting the development of application functionality used to manage and administer application security and access

• Applies standardized change management procedures to migrate customizations from the Development instance, through User Acceptance Testing (UAT), to the Production instance

• Applies effective quality control and security measures to all applications modules; prepares proper documentation to facilitate support of custom oracle objects (reports, forms, interfaces)

• Collaborates on a number of complex projects under pressure to meet schedule and budget commitments

• Advises other employees on topics related to the incumbent’s area of expertise, but does not guide employees in their day-to day activities

What Skills and Qualifications Do I Need?

Education:Completion of a diploma in Computer Science, or a related discipline - or a combination of education, training, and experience deemed equivalent

Experience:

• Demonstrated years of related work experience with a solid background in analysis, design and development of web-based corporate systems. Must have an excellent knowledge of the principles, practices, and standards of the Systems Development Life Cycle

• Demonstrated years of experience in implementing, extending, and supporting web-based n-tier enterprise applications

• Experience as Application Administrator supporting Oracle E-Business Suite (EBS) and Oracle Fusion HCM applications across development, testing, and production environments.
• Experience designing and developing solutions using SQL, PL/SQL, Java/J2EE, Oracle BI Publisher reports, and Oracle Fusion HCM Extracts.

• Experience with Oracle Application Framework (OAF) and Oracle Forms is considered an asset.

Certifications or Designations: None

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email [email protected].

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.