Service Technician

Our world depends on rocks, minerals, metals and other raw materials - the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 5/29/2026

Introduction

We are seeking a Service Technician to join our Field Service Operations - Sudbury Service Center team. You will be responsible for performing preventive maintenance, troubleshooting, repairs, and installations on mining and aggregates equipment, which involves working hands-on at customer sites to ensure safe, reliable, and efficient equipment performance. Your role plays a crucial part in supporting customer operations and maximizing equipment uptime, which will positively impact customer satisfaction, safety, and productivity. In this position, you will report to the Service Supervisor.

This position is mainly located in Sudbury, however, it involves up to 50-70% travel to customer sites within the region.

Team you belong to

You will join a team of field service professionals with strong mechanical and technical expertise who are passionate about providing high-quality service and long-term customer support. The team strives to ensure safe operations, equipment reliability, and excellent customer outcomes.

We are currently working on scheduled maintenance, equipment overhauls, troubleshooting activities, and commissioning projects at customer sites.

We work closely with internal and external stakeholders, such as customers, planners, service coordinators, engineers, and parts & logistics teams. Our team culture is all about safety, collaboration, accountability, and continuous improvement. The members of our team are located across the Wabush Service Center and regional customer sites.

What you’ll do

• Perform mechanical maintenance, repairs, and inspections on crushing, screening, and other mining equipment
• Execute preventive maintenance and shutdown work in accordance with safety and quality standards
• Troubleshoot mechanical issues and recommend corrective actions
• Support equipment installations, commissioning, and upgrades at customer sites
• Complete service reports, documentation, and work orders accurately and on time
• Work closely with customers to ensure safe, efficient, and reliable operation of equipment
• Follow Metso and customer HSE policies, procedures, and best practices
• Contribute to continuous improvement in service quality and work practices
• Maintain a strong customer focus by delivering high-quality workmanship, responding professionally to customer needs, and supporting positive customer experiences during workshop and field activities.
• Represent Metso professionally at all times and demonstrate behaviours that support Metso's values, customer relationships, and reputation.
• Demonstrate flexibility and adaptability to changing customer requirements, repair scopes, operational priorities, schedules, and business needs.
• Communicate effectively with supervisors, customers, quality personnel, coordinators, and coworkers to support safe work execution, timely issue resolution, and accurate documentation.
• Demonstrate a commitment to continuous learning and professional development through training, certifications, mentoring, and participation in skills development activities relevant to workshop and field service work.
• Maintain awareness of customer needs, equipment conditions, reliability improvement opportunities, and potential service requirements that support long-term customer success and operational performance.
• Support Metso's safety culture through active participation in hazard identification, risk assessments, safety observations, incident prevention, and continuous improvement initiatives.
• Be capable of meeting customer site-access requirements, including medical assessments, fitness-for-duty evaluations, and drug and alcohol testing where required by customer policies.

Who you are

• Technical diploma, trade certificate, or equivalent hands-on experience in mechanical maintenance
• Experience working with mining, aggregates, or heavy industrial equipment
• Strong mechanical aptitude and problem-solving skills
• Safety-focused mindset with experience working in industrial or mine-site environments
• Ability to work independently and as part of a team in remote or field-based settings
• Good communication skills and a customer-oriented approach
• Willingness and ability to travel and work irregular hours as required
• Nice to have: Previous experience with Metso equipment or similar OEM products

What's in it for you

An inspiring purpose - Enabling sustainable modern life by supporting the responsible processing of minerals and metals

Wellbeing and safety - Strong safety culture, occupational healthcare, and wellbeing support

Compensation and rewards - Competitive pay, benefits, and applicable allowances

A thriving culture - Inclusive, caring, and collaborative work environment

Extensive learning opportunities - On-the-job learning, technical training, and development opportunities

Worldwide support - Be part of a global network of Metso professionals who support each other and get things done together

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

We understand that some highly capable candidates might hesitate to apply unless they meet every listed qualification. If you’re excited about this role, we encourage you to apply even if you don’t meet all the requirements. You may be the right candidate for the role.

This role comes with physical work requirements connected to working at customer sites, workshops, and industrial environments. For further information, please get in touch with: Deidre Largent, Talent Acquisition Specialist at [email protected]

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

For positions that may be performed in Ontario, the expected salary range is $82,000.00 -$110,000.00 CAD per year. Actual compensation within this range will be determined based on skills, experience, and role-related qualifications. Compensation for roles performed outside Ontario will be determined in accordance with applicable local laws and market conditions.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.

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