Cashier

Till Operators' responsibilities include receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions. This role will assist in the day-to-day running as a Till Operator for a store, aiming to maximize sales and profitability. This role will also be responsible for excellent customer service in all aspects, professionally representing the Company by always being neat, well-presented, and well-spoken.

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments, whether in cash/card, or credit
• Issue receipts, refunds, or changes
• Redeem vouchers
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them, and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• State on the cash-up if the cash up is balanced, over, or under.
• Bag, box, or gift-wrap packages
• Handle merchandise returns and exchanges
• Provides a positive customer experience with fair, friendly, and courteous service.
• Balances cash float by counting cash at the beginning and end of the work shift.
• Maintains checkout operations by following policies and procedures and reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.

The above list is not exhaustive, and the employee may be asked to take on other tasks to support and assist in the smooth running of the Company.

Time Commitment:

The Employee's working hours will be as follows:
• Mondays to Fridays                                                  08H30 – 18H00
• Saturdays and Public Holidays                                08H30 – 15H00          
• Sundays                                                                    09H30 – 13H00

• Grade 12 or equivalent
• 2-3 years of relevant experience as a till operator
• Demonstrated ability to read, write, and speak Afrikaans and English
• Extensive knowledge of products
• Customer-oriented