Cloud Solution Architect (CSA) - Cloud & AI Data

Microsoft Customer & Partner Solutions accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

We are looking for a highly motivated and passionate Cloud Solution Architect (CSA) focused on AI and Cloud-Native Applications to help customers build unified, governed, secure, and AI-ready data estates on Microsoft Azure. In this customer-facing role, you’ll work with customers to design and deliver AI & data platform, analytics, and database solutions that enable production-scale AI and agent scenarios. You’ll lead technical engagements across architecture design, proof of concepts, and production deployments, using repeatable IP, Factory, Unified VAS, and data acceleration programs to move customers from data foundation to scalable, production-grade outcomes. As part of the Cloud & AI Data team, you’ll help customers grow AI and data platform adoption, delivering hands-on activities, improve workload health, resiliency, security, and capacity, and unlock value from Microsoft AI Foundry, Fabric, Azure Databricks, Microsoft Purview, Azure SQL, Azure Database for PostgreSQL, Azure Database for MySQL, Cosmos DB, Microsoft IQ, and related AI capabilities. This role is flexible in that you can work up to 40% from home

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead hands-on customer engagements to design and build AI and Agent solutions using Microsoft AI Foundry, Azure AI & Agent Services, GitHub, SDD, and market-proven patterns, frameworks, and engineering practices.
• Engage customer IT and business leaders to understand AI priorities, data estates, governance needs, success measures, and business outcomes; design secure, scalable Cloud & AI Data solutions for unified, governed, AI-ready estates.
• Lead architecture design, create Data & AI platform roadmaps, and drive POCs, pilots, and production milestones across analytics, database, Fabric, Foundry, Microsoft IQ, and agent-enabled scenarios.
• Own technical delivery for dispatched engagements, partnering with CSAMs to ensure Azure consumption and customer success plans are accurate, aligned, and feasible.
• Use and contribute repeatable IP, templates, frameworks, and agents to accelerate deployment, improve consistency, grow Data share, and support Azure consumption outcomes.
• Provide delivery oversight and escalation support for Factory, Unified, and data acceleration engagements across Data & Analytics workloads.
• Lead workload health, resiliency, sovereignty, security, capacity management, and optimization for mission-critical data workloads and production-scale AI and agent use cases.
• Resolve technical blockers and adoption issues and share customer and field feedback with product and engineering teams to improve platform readiness and outcomes.
• Maintain deep expertise in Cloud & AI Data priorities, market trends, competitive insights, and Microsoft’s evolving data, AI, and agent capabilities.
• Maintain advanced proficiency in priority workloads, including Microsoft AI Foundry, Microsoft Fabric, Azure Databricks, Microsoft Purview, Azure SQL, PostgreSQL, MySQL, Cosmos DB, Microsoft IQ, and related AI/agent scenarios.
• Demonstrate a growth mindset by aligning skills to customer and team priorities, contributing to communities, sharing reusable learnings, and mentoring others.

Qualifications

Required Qualifications (RQs)

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• This role requires proficiency in written, reading, and conversational Brazilian Portuguese and English

Preferred Qualifications (PQs)

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience working on technical projects
• Technical Certification in Cloud, AI, Data, Analytics, Database, or Security technologies, such as Microsoft Azure, Microsoft AI Foundry, Fabric, Azure Databricks, Microsoft Purview, Azure SQL, PostgreSQL, MySQL, Cosmos DB, or equivalent cloud/data certifications

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.