Quality & Reliability Engineer II

Are you passionate about developing innovative technologies and building cool devices? Microsoft Devices Team focuses on building devices that fully embody the Microsoft mission to empower every person and every organization on the planet to achieve more. A fundamental part of our strategy is to build desirable devices that enable seamless experiences for people using them and elicit their joy and excitement. Creating these devices involves a close partnership between hardware engineers, product designers, software engineers, suppliers and manufacturing partners. We are currently building the next generation of devices and Microsoft needs you!

Devices Reliability team at Microsoft is looking for a creative, talented and experienced engineer with a solid background and expertise in Mechanical, Reliability, Materials or related engineering fields.

The candidate’s primary responsibility will be the development and implementation of methodologies and techniques to evaluate and enhance component or product reliability. This Quality & Reliability Engineer II role may require the candidate to engage on multiple products and with multiple cross-functional teams. A solid skill-set covering engineering analysis, problem solving, communication and external partner management is required.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Assists in using principles of Design for Reliability (DfR) to ensure the design of more reliable products with up-front modeling, materials and process characterization, and other effective risk analysis vehicles, including integrating security design patterns.
• Gathers information to inform decisions on whether to perform design reliability risk analysis (including factors that will determine analysis scoping and resource needs), test infrastructure development, or test execution internally or externally.
• Develops basic knowledge of industry trends, competitors' products, and/or advances in various technical domains related to Hardware Reliability Engineering.
• Gathers data to help develop reliability specifications for product features based on customer usage models and requirements, expected failure risks, and relevant reliability risk assessment with guidance from others.
• Assists in creating appropriate analyses, test techniques, or design/materials/process solutions to reliability challenges with guidance from others.
• Assists in creating test techniques or design/materials/process solutions that are novel or patentable with guidance from others Contributes to the development of qualification plans for product features based on Design Failure Modes and Effects Analysis (DFMEA) with guidance from others.
• Coordinates existing outsourced testing plans and processes. Assists in developing plans to ensure that mass-produced devices continue to meet the reliability level qualified at launch, using ongoing reliability tests and tracking Critical to Reliability (CtR) metrics.
• Assists in implementing and tracking product qualification plans, with guidance from others.
• Communicates project progress/status within the project team (e.g., to customers and partners) and escalates issues as necessary.
• Assists in implementing and tracking product qualification plans, with guidance from others.
• Supports monitoring and auditing of supplier factory operations to ensure high-quality product manufacturing, as appropriate.
• Assists in integrating risk assessments (e.g., supplier or partner delays, incomplete specs, security concerns, or tool issues) into qualification plans with guidance from others.
• Documents essential details about materials, components, and assemblies relevant to device reliability with guidance from others. Accurately records and tracks changes to qualification plans. Controls standard test data in accordance with security protocols for identified content.
• Assists in developing plans to ensure that mass-produced devices continue to meet the reliability level qualified at launch, using ongoing reliability tests and tracking Critical to Reliability (CtR) metrics.
• Records test data and conducts basic data/statistical analysis to identify bugs, defects, or failure rates with guidance from others.
• Interprets results of data analyses to identify common problems or flaws that may affect a feature or product design change and brings them to the attention of other engineers and/or team leads.
• Receives direction to determine and/or perform appropriate failure analyses to identify a reported issue within a single subsystem of a product feature.
• Evaluates the essential details of the materials, properties, and techniques used in production and considers secure manufacturing practices with minimal direction from other engineers.
• Assists in determining and implementing the appropriate reliability test equipment, fixtures, and procedures for executing existing reliability qualification plans in alignment with security protocols and procedures with guidance from others.
• Assists with verifying proposed corrective and preventive actions to ensure they accurately address and correct known problems for a product feature.

Qualifications

Required Qualifications:

• Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 3+ years technical engineering experience OR 7+ years technical engineering experience.

Additional or preferred qualifications

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field.

#W+DJOBS

Reliability Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.