MS D365 Functional Consultant (Supply Chain)

This is a remote position.

• Lead fit-gap analysis, process mapping, and solution workshops with SCM stakeholders (Inventory, Procurement & Sourcing, Sales, Advanced Warehouse, Transportation, Master Planning, Product Information Management).
• Produce Functional Design Documents (FDDs) and process flows that translate business requirements into D365 SCM solutions.
• Configure D365 SCM modules, features, and workflows following Microsoft best practices.
• Partner with technical teams to design extensions where needed while prioritizing standard capabilities.
• Define and validate data migration (items, vendors, customers, on-hand inventory).
• Support or specify integrations with external systems via standard frameworks/APIs; align with Power BI for operational reporting.
• Own SIT/UAT scenarios, traceability, and defect triage; prepare end-user training and release notes.
• Champion change management and adoption with SCM and cross-functional teams.
• Plan and execute cutover (mock runs, reconciliations), lead go-live and provide hyper care and stabilization.
• Drive continuous improvement: periodic release assessments, backlog refinement, and optimization.
• Maintain solution documentation, SOPs, and control matrices; align with audit & compliance requirements.
• Mentor junior consultants; support pre-sales (demos, estimates, SoW inputs) as needed.

Requirements

• Education: Bachelor’s degree in Supply Chain Management, Business Administration, Industrial Engineering, Information Systems, Logistics or related discipline.
• Senior: Experience: 7+ years implementing Microsoft D365 SCM, including multiple full life-cycle projects.
• Junior: 3-5 years hands-on experience implementing/supporting D365 SCM.
• Supply Chain Expertise: Strong grounding in procure-to-pay, order-to-cash, inventory management, warehouse operations, transportation, and planning.
• Product Expertise: Deep configuration knowledge across Inventory, Procurement & Sourcing, Sales, Advanced WMS, Transportation, Master Planning; familiarity with Power BI for reporting.
• Delivery: Proven track record in fit-gap, FDDs, testing/UAT, data migration, cutover planning, and post-go-live support.
• Collaboration: Excellent communication with SCM leadership and technical teams (integrations, extensions).
• Supply chain process leadership, analytical problem-solving, and structured documentation.
• Stakeholder management and executive-level communication.
• Pragmatic decision-making: standard-first design, scalable solutions, and risk management.
• Coaching mindset: ability to mentor analysts/consultants and elevate team delivery.

Tools & Platforms

• Microsoft Dynamics 365 Finance & Operations (Supply Chain modules).
• Lifecycle Services (LCS), Azure DevOps (backlog, tests, pipelines).
• Power BI (basic reporting & dashboards); Power Platform (basic automations).
• Familiarity with integration patterns (Dataverse, OData, APIs, middleware).

Preferred Qualifications / Good To Have

• Certification: Microsoft Certified - Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330) highly preferred.

• Exposure to Power Platform (Power BI, Power Automate) and Azure DevOps / LCS for ALM and work management.

• Industry experience (e.g., manufacturing, distribution, retail, or regulated industries).

• Experience coordinating with external auditors and supporting compliance requirements.