HR Manager Business Partner, APAC

POSITION SUMMARY:

The HR Manager Business Partner (HRBP) APAC position strengthens our company's culture by partnering with practices to develop strategies that support retention, performance management and a high level of employee engagement. This role provides strategic and some operational HR support across work force planning, employee relations, talent development, performance management, training, and other key HR initiatives. The role includes oversight of the Talent Acquisition function, HR Administration and HR Business Partnering team, working with the Director of HR to provide leadership to develop the HR function as required. Experience of working in a global matrixed environment is essential, ideally in consulting or professional services.

This role is based out of the Gurgaon office will focus primarily on Milliman India for the initial 12 months.

RESPONSIBILITIES:

• Work collaboratively with the broader HR teams to ensure that Milliman practices receive the highest standards of HR support.
• Builds the business partner relationship with executives, management, and teams; understands the business, goals, and challenges; and identifies and develops solutions to address systemic issues.
• Provides advice to executives and supports management teams in areas of organizational effectiveness, workforce planning, employee engagement, performance management, training, and development.
• Analyzes HR trends and metrics, including conducting exit interviews, reviewing turnover data and engagement results, partners with practice leaders to develop effective and consistent people solutions, programs and policies throughout the business.
• As a steward of the company's values, advises, influences and coaches to build and support a diverse, inclusive, productive and high integrity work environment.
• Provides guidance and input on restructures, workforce planning and succession planning.
• Coach and counsels managers on maintaining positive employee relations for a wide range of issues. Supports managers with PIPs and involuntary terminations. Conducts investigations in response to complex employee relations issues and recommends/implements courses of action based on investigation results.
• Collaborate with business leaders on employee development and talent planning decisions. Assists leaders with annual reviews and development plans for employees.
• Develop strategies for practices to leverage tools, such as our HCM tool, UKG, to help them grow their business.
• Produce HR-related information, on ad hoc basis, for the practice/discipline during the RFP process.
• Maintain knowledge of legal requirements related to the management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Drive key HR team projects by taking a leadership role and managing project efforts including scheduling and resources as well as owning responsibility for holding project team members accountable for deliverables.
• Identify opportunities to develop and implement process improvement initiatives.
• Responsible for monitoring status, managing issues, and escalating when appropriate.
• Work with the HRST to ensure operational efficiency. Ensure Operational HR matters are dealt with accurately and effectively.
• Ensure POSH compliance and records are maintained, with any concerns being dealt with appropriately by the relevant team.
• Ensure that all HR data is managed with a zero tolerance for error or inaccuracy.
• Deal with annual review of all Employee Benefits. To work with Finance leader to ensure accurate maintenance of all employee benefits administration.
• Support the Performance Review Processes for local practices, ensuring that any performance issues are dealt with appropriately.
• Support the Talent Acquisition Manager in developing strategic partnerships across the local practices to support all hiring needs whilst developing solid talent pipelines for future recruitment needs. Provide oversight and support the end-to-end recruitment delivery across actuarial, technical and non-technical roles, requisition management, sourcing and interviewing through to onboarding.

SKILLS & QUALIFICATIONS REQUIRED:

• Bachelor's degree and/or relevant industry experience.
• The ideal candidate must have a minimum of 15 years' experience in resolving complex employee relations issues.
• The ideal candidate must have working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity and inclusion, performance management, and respective employment laws.
• The ideal candidate must have previous experience working in a matrix environment, ideally consulting or professional services.
• Demonstrates a professional and consultative approach when working with executives, leaders, management, and employees at all levels, with a strong ability to influence decisions, build alignment, and drive outcomes.
• Must have strong communication skills.
• CIPD or SHRM certification or similar preferable.
• Must have previous experience with organizational design.
• Must have the demonstrated ability to handle confidential and sensitive information as well as possessing skills to handle situations in a professional and diplomatic manner.
• Must have the demonstrated ability to manage and follow through on multiple priorities and assignments.
• Must have the ability to be flexible, but also to distinguish when appropriate to maintain boundaries.
• Thrives in entrepreneurial environments with a high degree of autonomy and variability, using strong judgment and adaptability to navigate ambiguity and differing approaches across teams and practices.

ABOUT MILLIMAN:

Independent for over 77 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.