IT Executive

The IT Executive is responsible for managing maintaining and supporting the institutions IT systems networks and digital learning infrastructure. The role ensures smooth day-to-day technical operations supports staff and students with IT issues and contributes to technology-based initiatives that enhance teaching learning and administration.

• Maintain and troubleshoot all IT systems including servers computers printers and network devices.
  

• Ensure stable internet connectivity and LAN/Wi-Fi performance across the education center.
  

• Install configure and update hardware software and antivirus protection.
  

• Conduct regular system backups and maintain data security protocols.
  

• Provide first-line technical support to staff trainers and students.
  

• Manage IT helpdesk requests resolving issues in a timely and professional manner.
  

• Support the setup of online learning platforms smart classrooms and multimedia equipment.
  

• Administer and support Learning Management Systems (LMS) student portals and other e-learning tools.
  

• Coordinate with academic teams to integrate new digital tools or software for education delivery.
  

• Provide training sessions to faculty and staff on digital tools classroom technologies and best practices.
  

• Maintain an updated inventory of IT assets and licenses.
  

• Assist in purchasing new hardware/software as per approved budgets.
  

• Liaise with external vendors for system upgrades maintenance and repairs.
  

• Implement and monitor cybersecurity measures to protect institutional data.
  

• Ensure compliance with IT policies data protection laws and institutional standards.
  

• Conduct periodic system audits and report findings to management.