Software Engineer III | FullStack

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

The Role You'll Play

Playlist builds software for the wellness and services economy. Our platforms include Mindbody for fitness and wellness studios, Booker for appointment-based businesses, and Kite for large multi-location franchises, with more verticals on the way. Tens of thousands of businesses run their day-to-day operations on our products.

As a Software Engineer III on this team, you’ll help build the outbound marketing side of Playlist's CRM and Marketing platform - the tools our customers use to stay in touch with their clients and bring them back. That includes:

• Marketing campaigns

• Automated lifecycle journeys

• Re-engagement and retention automation

• Audience and subscriber management

Right now, much of this runs on a third-party marketing platform. We’re building those capabilities in-house, starting with a customer segmentation engine that lets businesses define and target audiences from their own data. There’s a lot to build, and we’re hiring engineers to make it happen.

What You'll Do

• Build and ship production code for services behind campaigns, journeys, and audience management

• Develop and test APIs, ensuring customer and subscriber records stay in sync through robust data pipelines

• Add features to segmentation and targeting tools, while fixing bugs and reviewing pull requests

• Collaborate closely with Product, Design, and senior engineers to shape solutions from well-defined tickets to larger system components

• Handle production issues with the team, contributing to reliability and resilience

• Grow into ownership of larger pieces of the system as you gain familiarity

Experience You Bring

• Strong coding mindset: you care about writing great code and solving the right problems

• Proficiency with languages like C#/.NET and TypeScript/JavaScript

• API design expertise and experience with microservice architecture

• Observability familiarity with tools like New Relic or Kibana

• Deep SQL knowledge and relational data modeling skills

• Agile mindset with strong grasp of software development lifecycle practices

• Ability to navigate complexity, assess tradeoffs, and execute with confidence

• Excellent communicator who brings others along and helps ideas stick

Technologies You Could Be Working With

• Languages: C# and .NET / ASP.NET, React/Next.js/TypeScript
• Data: PostgreSQL / Amazon Aurora (Npgsql), Microsoft SQL Server, DynamoDB, EDW (Snowflake), Redis (AWS ElastiCache), FluentMigrator
• Architecture: Microservices on AWS including event driven (SNS, SQS, Lambda, EKS, Aurora, ElastiCache, CloudWatch, Secrets Manager, STS), with CDC pipelines and GraphQL
• Monitoring: New Relic, NLog, CloudWatch Logs
• This list is here to show how we work today. We do not expect you to have used every technology on it. 

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice   (as applicable).

Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.