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Mindbox is a technology company that builds customer data and marketing automation platforms for retailers, financial institutions and consumer brands. Its products unify customer records across sales channels, run loyalty programmes and personalised campaigns, and increasingly apply machine learning to segmentation and next-best-offer decisions rather than leaving marketers to define rules by hand. Operating from Warsaw and serving clients across central and eastern Europe, it competes with the marketing clouds of the large enterprise software vendors by offering deeper local integration and a lower implementation burden.

At Mindboxwe connect top IT talents with technology projects for leading enterprises across Europe.

We’re seeking a Cloud FinOps Tooling Specialist to drive the operation and continuous improvement of a global cloud cost management ecosystem. In this role, you will ensure that Public Cloud costs are properly processed, optimised, and visible to all relevant stakeholders. You’ll focus on tooling support, governance, and automation, working collaboratively with engineering teams, vendors, and business partners.

Note: This is not a core DevOps engineering role; while familiarity with DevOps principles is useful, the focus is on cost tooling, FinOps processes, and automation enhancements.

Sounds like your kind of challenge?

Responsibilities

  • Flexible cooperation model
  • Hybrid work setup - 6 days per month from the office
  • Collaborative team culture - work alongside experienced professionals eager to share knowledge
  • Continuous development - access to training platforms and growth opportunities
  • Comprehensive benefits - including Interpolska Health Care, Multisport card, Warta Insurance, and more
  • High quality equipment - laptop and essential software provided

Requirements

  • Manage day-to-day platform operations including user onboarding, access provisioning, and feature configuration.
  • Maintain metadata, budgets, and forecasting models to ensure financial accuracy.
  • Create and update documentation: knowledge base, runbooks, and operational guidelines.
  • Provide periodic reports and updates to stakeholders on service availability, issues, and cloud cost trends.
  • Identify and implement opportunities to automate workflows (e.g., ticket resolution, access management).
  • Develop and maintain automation tools and microservices (currently hosted on Google Cloud Run) using scripting languages (e.g., Python).
  • Promote best practices in automation and operational security.
  • Address security findings promptly and maintain compliance alignment in deployments.
  • Partner with global teams and vendors to solve complex issues and deliver impactful solutions.
  • Deliver training and onboarding sessions for end users and internal teams involved in the FinOps ecosystem.

Note:Detailed project information will be shared during the recruitment process.

Benefits

  • Solid experience in IT support roles (Service Desk or Level 2 operations) with demonstrated problem-solving ability.
  • Proven stakeholder management and client-facing skills.
  • Familiarity with Apptio Cloudability (or similar tools for cloud cost optimisation).
  • Experience with automation development (Python preferred) and managing production applications.
  • Understanding of Cloud security fundamentals (IAM, least privilege, auditing).
  • Strong communication skills in English (B2 or higher), and ability to work in internationally distributed teams.

Joining this project you’llbecome part of Mindbox - a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’llback you up every step of the way, accelerate your development, and ensure your skills make a difference.

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