UX / Service Coordinator

At Mindboxwe connect top IT talents with technology projects for leading enterprises across Europe.

We are looking for a Service Coordinator to support one of our key clients. You’ll ensure top-notch coordination and communication across client teams. You’ll manage schedules, maintain documentation, and act as a key person to keep projects on track - delivering high-quality outcomes for our client.

Sounds like your kind of challenge?

#LI - Hybrid: 6x/msc from the office in Kraków

Responsibilities

• Flexible cooperation model - choose the form that suits you best

  (B2B, employment contract, etc.)

• Hybrid work setup - 6x/msc from the office in Kraków
• Collaborative team culture - work alongside experienced professionals eager to share knowledge
• Continuous development - access to training platforms and growth opportunities
• Comprehensive benefits - including Interpolska Health Care, Multisport card, Warta Insurance, and more
• High quality equipment - laptop and essential software provided

Requirements

• Define scope, prepare schedules, and maintain clear timelines for all stakeholders.
• Ensure project governance and compliance with client standards.
• Engage with team members and senior leadership to ensure alignment and transparency.
• Share updates, clarify objectives, and resolve issues quickly.
• Anticipate risks early, propose effective solutions, and keep projects on track.

Note:Detailed project information will be shared during the recruitment process.

Benefits

• At least 5 years in project coordination, ideally handling multiple projects in dynamic environments.
• Excellent written and spoken English
• Exceptional interpersonal and communication skills - comfortable engaging with all levels of stakeholders, including executives.
• Strong organizational and multitasking skills.
• Detail-oriented and quality-driven mindset.

• Analytical mindset and ability to design practical solutions.

• Strong governance knowledge and ability to enforce process compliance.

Nice to Have:

• Familiarity with Design, UX/UI.
• Agile/Scrum methodologies.
• Experience in technical or cybersecurity environments.

Joining this project you’llbecome part of Mindbox - a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’llback you up every step of the way, accelerate your development, and ensure your skills make a difference.