UX Researcher

At Mindboxwe connect top IT talents with technology projects for leading enterprises across Europe.

We are looking for a dedicated UX Research professional with a deep understanding of research methodologies, user psychology, and data-driven design influence. This position plays a key role in ensuring that end-user insights drive the design and development of secure and accessible cybersecurity solutions used by thousands of employees worldwide.

This role is ideal for someone who thrives on understanding user problems, championing accessibility, and conducting in-depth research to influence design and product decisions. You will collaborate with stakeholders and cross-functional teams to create seamless, accessible, and engaging experiences for enterprise users worldwide-helping make complex cybersecurity processes intuitive.

Sounds like your kind of challenge?

#LI-Hybrid - 6x/month from the office in Kraków

Responsibilities

• Flexible cooperation model
• Hybrid work setup - 6x/month from the office in Kraków
• Collaborative team culture - work alongside experienced professionals eager to share knowledge
• Continuous development - access to training platforms and growth opportunities
• Comprehensive benefits - including Interpolska Health Care, Multisport card, Warta Insurance, and more
• High quality equipment - laptop and essential software provided

Requirements

• Conduct qualitative & quantitative UX research.

• Select and apply appropriate research methods.

• Create research plans, guides, and recommendations.

• Deliver end-to-end research from discovery to insights.

• Use personas, empathy maps, and journey mapping to identify user needs.

• Translate findings into UX and product improvements.

• Collaborate with cross-functional stakeholders.

• Maintain research repositories and knowledge assets.

• Define and track UX metrics.

• Advocate accessibility, usability, and security.

Note:Detailed project information will be shared during the recruitment process.

Benefits

• 5+ years of UX Research experience delivering end-to-end projects.

• Strong qualitative research expertise (interviews, contextual inquiries, diary studies, usability testing).

• Ability to independently manage the full research lifecycle (scoping, planning, recruitment, reporting).

• Experience synthesizing findings into actionable insights and presenting them to cross-functional teams.

• Experience working in Agile/Scrum environments.

• Knowledge of quantitative research methods (surveys, analytics, large-scale data synthesis).

• Proven impact of research on product strategy and decision-making.

• Strong analytical, communication, presentation, and data storytelling skills.

• Fluent English (written and spoken).

Nice to have:

• Research experience in technical, complex, or cybersecurity domains.

• Familiarity with Figma, Adobe XD, or similar collaboration/design tools.

• Knowledge of WCAG and inclusive design principles.

• Understanding of HTML, CSS, JavaScript, or React.

• Degree in UX, HCI, Cognitive Psychology, Human Factors, or a related field.

Joining this project you’llbecome part of Mindbox - a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’llback you up every step of the way, accelerate your development, and ensure your skills make a difference.