On-Site Technician - Audio Visual Solutions

Our client in the audio visual and digital signage industry is seeking a hands-on On-Site Technician to install, maintain and support AV systems at customer sites.

The successful candidate will troubleshoot technical faults, support meetings and events, and ensure equipment operates reliably within agreed service levels. This customer-facing role requires strong technical skills, clear communication and the confidence to engage with stakeholders at all levels.

Duties and Responsibilities

• Install, configure and maintain displays, projectors, microphones, speakers and video conferencing systems.

• Conduct routine inspections, preventative maintenance, firmware updates, repairs and upgrades.

• Diagnose and resolve technical faults on-site, minimising downtime and meeting service level agreements.

• Provide AV support for meetings, presentations, video conferences and events.

• Escalate complex faults to the relevant technical specialists.

• Train and guide customers on system functionality and best practices.

• Work with customer IT and facilities teams to integrate AV solutions with existing networks and infrastructure.

• Keep internal teams informed of job progress, delays and site issues.

• Maintain accurate asset records, fault logs and service reports.

• Ensure tools, stock and equipment are maintained and accounted for.

• Follow safety requirements, security protocols and company procedures.

Minimum Requirements

• Matric / National Senior Certificate.

• Previous hands-on experience installing, maintaining or troubleshooting audiovisual systems or IT infrastructure.

• Sound working knowledge of AV equipment and video conferencing platforms.

• Experience providing technical support directly to customers on-site, including senior stakeholders.

• Experience working to SLA deadlines and managing call-out priorities.

• Valid driver’s licence and willingness to travel to customer sites.

• A relevant technical qualification or certification in audiovisual systems, electronics or IT would be advantageous.

R18 000 Max per month