EM - DevOps

As a TPO-II/ Engineering Manager for the DevOps and SRE functions at MindTickle, you will lead a mission-critical team that sits at the heart of our engineering organisation. From building pipelines to production observability, cost governance to incident response, the DevOps/SRE team plays a central role in enabling engineering speed, reliability, and scale.

This role gives you the opportunity to shape the future of how MindTickle builds and operates software by evolving our tooling, maturing our on-call and release processes, strengthening platform security, and driving a culture of engineering excellence and operational ownership.

Responsibilities:

• Lead the planning, prioritisation, and execution of projects and operational tasks within the DevOps team.
• Drive the consolidation and standardisation of our observability, logging, monitoring, and release infrastructure.
• Establish clear operational boundaries and runbooks between DevOps and other engineering teams.
• Partner with stakeholders to drive cost governance, forecasting, and proactive optimisation initiatives.
• Improve the team's execution health through regular grooming, sprint rituals, and retrospective learning.
• Guide incident response, RCA follow-through, and prevention planning in collaboration with the broader org.
• Develop and mentor team members, ensuring distributed ownership, cross-skill coverage, and technical depth.
• Drive security and access control hygiene in partnership with the platform, compliance, and security teams.