Response Coordinating Case Manager

Engineering a world of possibilities

Reporting to the Associate Director of SOS, the Response Coordinating Case Manager contributes to systematic and individualized non-clinical case management, outreach, crisis assessment, and coordination of referrals for students of concern. The RCCM adheres to systems, policies, and procedures to ensure thorough and effective case management for students of concern. The RCCM is a key partner in campus-wide efforts to engage and support faculty, staff, students, and families of students in creating a campus learning community that prioritizes student safety and wellness and supports the academic mission of Mines.

This is a 10-month position requiring on-campus presence in Golden, Colorado.

Normal working hours are Monday - Thursday, 11am - 9pm

Primary Responsibilities

Student Outreach & Crisis Support

• Receive and respond to assigned SOS referrals via email, phone, or in-person outreach from faculty, staff, students and non-Mines community members

• Provide outreach, referrals, and non-clinical case management for students of concern, including graduate, undergraduate, and online students

• Provide student case management and intervention, including referrals from Academic units, Student Life Departments, Title IX, and other relevant stakeholders to ensure comprehensive case management.
• Contribute to student risk assessments, recommendations for administrative Leave of Absence, and returning student meetings (after medical or administrative Leaves of Absence)
• Assist with triage of students in distress and provide appropriate and timely interventions.
• Respond to critical incidents on campus as needed. Building connections with campus and community resources

Campus Outreach

• Contribute to outreach efforts for the Behavioral Intervention Team (BIT), website, and reporting
• Contribute to training for BIT, as well as campus constituents (faculty/staff and student employees) regarding behavioral intervention best practices, suicide prevention, crisis management, and utilization of BIT resources
• Actively work to develop rapport across the institution with faculty, staff, and students to increase visibility of CARE Team and related programs designed to assist and intervene when students need support
• Actively contribute to a culturally inclusive and welcoming educational environment to support and engage all Mines students, faculty, and staff.
• Serve on campus committees and special projects, and other duties as assigned

Minimal Qualifications

• Minimum of a bachelor’s degree from an accredited institution in psychology, counseling, social work, education, public health or related field
• Demonstrated experience in community support services with a background in triage/crisis intervention
• Familiarity with mental health needs of college students
• High level of teamwork and communication skills with students, parents, colleagues, faculty, staff and community mental health partners
• Teaching, consultation, and collaboration are essential for this role, as is the building of productive working relationships across campus
• Evidence of experience working with diverse identities and needs.
• Demonstrated comfort and skill with crisis management, trauma, and multiple levels of severity of student presentation in a high-pressured college environment
• Excellent interpersonal, listening, verbal and written communication skills

Preferred Qualifications

• Master’s degree from an accredited institution in psychology, counseling, social work, education, public health or related field
• Background working in a higher-education setting
• Evidence of experience collaborating with multidisciplinary teams
• 2 years of case management experience in a trauma setting, higher education or mobile crisis response unit addressing depression, suicidology, sexual assault cases, substance abuse, or other emotional or psychological issues
• Experience working with Maxient
• Advanced training in suicide prevention and sexual assault prevention

Salary and Benefits

$65,200 - $74,100 annual salary, prorated to $53,950 - $61,503 for this 10 month position

Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

• Flexible health and dental care options
• Generous sick/vacation time: 13 paid holidays per year - including a week-long winter break for entire campus.
• Fully vested retirement plan on first day of employment, with generous employer contribution
• Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
• Free RTD Ecopass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the state of the art Recreation Center (fitness classes and training, swimming pool and more) and equipment rentals through the Outdoor Rec Center. We are proud to have recently opened an on campus daycare center. For more details about benefits at Mines, visit mines.edu/human-resources/benefits.

How to Apply

Complete an online application (personal information, demographic information, veteran status)

• Upload a resume or CV
• Upload a cover letter

Candidates must be currently authorized to work in the United States. Visa sponsorship is not available for this position now nor in the future.

This posting may be used to fill more than one vacancy based on business needs.

References will not be contacted until later in the selection process and you will be informed before that contact is made.

Application review will begin October 13, 2026. This posting will remain open until filled and may close without notice. For best consideration, apply by October 12, 2026 at 11:59 p.m. as applications received after that date may not be reviewed.

Successful completion of a background investigation is required for this position.

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines’ scope and mission have continually expanded to meet the needs of industry and society.

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that’s manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 “Very High Activity” research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size - roughly 8,200 undergraduate and graduate students - also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus - nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don’t get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails - and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world’s problems and educating the next generation of change makers? Are you an individual who values a community where our individual perspectives and experiences enrich the educational and work experience?

Look to Mines.

Additional Information and Reasonable Accommodation Requests

It is the intent of Mines to comply with the applicable requirements of the Americans with Disabilities Act and the Americans with Disabilities Act Amendments Act of 2008, and their implementation rules and regulations, in support of equal opportunities for qualified applicants with disabilities. To meet this goal, Mines will make reasonable accommodations during the employment selection process and within our working environment.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on our site as a result of your disability. You can request a reasonable accommodation by contacting our Human Resources team at [email protected] or 303.273.3250 for assistance.

Successful completion of a background investigation is required for this position.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a talented student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequality or concerns for safety.

Colorado's premier engineering and applied science university for 150 years and counting