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Salary
≈ $15k – $35k per year (Estimated)
Location
Remote (likely India)
Experience
4+ years exp
Employment
Full-Time

First seen by Alion on Oct 28, 2026. Miratech scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Miratech is an information technology services company founded in 1989 that delivers software engineering, systems integration and managed operations for large enterprises. It is known in particular for contact centre and customer experience work built on the Genesys platform, alongside cloud migration, data engineering and application maintenance for clients in banking, telecommunications, insurance and travel. The company is headquartered in New York and runs delivery teams across Europe, the Americas and Asia, with a large historical engineering presence in Ukraine.
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

Job Description

Miratech is looking for a motivated and collaborative Scrum Master to join our US healthcare client. In this role, you will lead Agile teams in delivering innovative technology solutions that support digital transformation, platform modernization, and enterprise system integration initiatives. This is an excellent opportunity to work with global cross-functional teams, drive Agile excellence, and help deliver impactful solutions that improve operational efficiency and business outcomes.

Responsibilities

  • Lead and support multiple cross-functional Agile teams to ensure successful delivery of projects using Scrum, Kanban, and scaled Agile frameworks.
  • Facilitate all Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Program Increment (PI) events.
  • Partner with Product Owners to manage product backlogs, prioritize work, align scope with business objectives, and manage dependencies.
  • Drive sprint and release planning activities to ensure predictable and high-quality delivery.
  • Coordinate across teams, stakeholders, vendors, and business partners to remove blockers and ensure alignment on delivery goals.
  • Track team performance, delivery metrics, and progress against objectives and key results (OKRs).
  • Facilitate estimation activities and support effective planning practices using Agile project management tools.
  • Coach teams on Agile principles, servant leadership, and continuous improvement best practices.
  • Identify and resolve delivery risks, impediments, and process inefficiencies.
  • Foster a culture of accountability, collaboration, transparency, and continuous learning.

Qualifications

  • 4+ years of experience as a Scrum Master, Agile Coach, Delivery Manager, or similar Agile leadership role.
  • Strong experience facilitating Scrum ceremonies, Agile events, release planning, and Program Increment (PI) planning.
  • Proven experience supporting multiple Agile teams in complex enterprise environments.
  • Strong knowledge of Scrum, Kanban, SAFe, and Agile delivery methodologies.
  • Experience managing backlogs, dependencies, risks, and stakeholder expectations.
  • Hands-on experience with Agile project management tools such as Jira, Azure DevOps, Rally, or similar platforms.
  • Strong stakeholder management and communication skills with the ability to influence across all organizational levels.
  • Experience driving cross-functional collaboration and ensuring alignment between business and technology teams.
  • Strong analytical, problem-solving, and conflict-resolution skills.
  • Demonstrated ability to improve team performance, delivery predictability, and Agile maturity.
  • Experience working in fast-paced, dynamic, and distributed team environments.

Nice to Have

  • SAFe Scrum Master (SSM), Certified Scrum Master (CSM), PMI-ACP, or equivalent Agile certification.
  • Experience supporting healthcare, life sciences, or other highly regulated industries.
  • Exposure to cloud-based applications, data platforms, or enterprise product development initiatives.
  • Experience working with globally distributed teams.
  • Knowledge of Agile metrics, reporting, and continuous improvement frameworks.
  • Understanding of DevOps, CI/CD, and modern software delivery practices.

Additional Information

We Offer

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
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