IT Operation Manager

Mirko Solutions is an international IT company specializing in web and mobile development for clients in the US, Canada, EU, and Australia. We are growing rapidly and are currently looking for an Operations Manager for a new international project.
Key skills:
Crisis managemen;
Operational management;
Jira (or similar tools);
Analytical and systematic thinking;
Leadership and communication;
Organization and ability to multitask.
Responsibilities:
Implementation and optimization of operational processes for the entire team (40+ people);
Resource management and task distribution among teams;
Preventive identification and neutralization of crisis situations, creation of emergency response plans;
Coordination of work cycles (sprints), checkpoints, and timely completion of key stages;
Tracking KPIs and budgets, analyzing process efficiency;
Synchronization of work between departments to achieve strategic goals;
Preparation of weekly and monthly reports for management.
Requirements:
Minimum 2 years of experience as an operations or project manager in IT field;
Experience in successful crisis management and working in stressful situations;
Deep understanding of the development cycle and team roles;
Proficient user of Jira or similar tools (Confluence, Asana, Trello);
Strong leadership and communication skills, ability to motivate a team;
Analytical approach to risk assessment and decision making;
Result-oriented and willing to work in a multitasking environment.
We offer:
Flexible work format: remotely or from the office in Lutsk (Mon-Fri, 09:00—18:00);
18 calendar days of paid vacation and 10 sick days per year;
Opportunity to implement your own ideas in a creative, dynamic team;
Regular online and offline corporate events and team building activities;
Support for professional growth and participation in industry conferences.