Mobilisation Coordinator

• Permanent Role | 35 hours per week - with flexible work from home options
• Location: This role can be based in any of these locations - Sydney, Coffs Harbour, Tasmania, Darwin, Perth, Brisbane, or Melbourne
• Salary: $102K base + super + NFP Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your opportunity

Mission Australia is seeking an experienced and highly organised Mobilisation Coordinator, Housing Operations to play a key role in the successful delivery of new and transitioning housing services across Australia.

This is a hands-on project delivery role, not a traditional project administration position. You will take responsibility for assigned mobilisation workstreams, coordinating activities from initial planning through operational readiness, service commencement, stabilisation and handover.

Reporting to the Mobilisation Manager, Housing Operations, you will work across operational and enabling functions to develop plans, coordinate dependencies, test readiness, identify delivery gaps and help resolve the practical issues that arise as a new service approaches commencement.

This is an opportunity for a project professional who enjoys bringing structure to complexity and turning plans into operational services. Ideally, you will bring experience working within or alongside a Community Housing Provider, giving you an understanding of the operational, tenancy, property and stakeholder considerations involved in establishing new housing services.

Your key responsibilities will be to:

• Take ownership of housing mobilisation workstreams, ensuring milestones, deliverables and operational readiness requirements are achieved on time.
• Develop and maintain project plans, schedules and resource requirements while managing dependencies across housing, tenancy, asset and operational teams.
• Assess readiness activities, identify gaps, and coordinate actions to ensure services are prepared for successful commencement.
• Coordinate assigned site establishment, service commencement and transition activities, ensuring a smooth handover into operational ownership.
• Collaborate with cross-functional stakeholders to develop practical and integrated service delivery arrangements that meet tenant and community needs.
• Facilitate workshops, working groups and stakeholder meetings to drive accountability, resolve issues and keep projects on track.
• Monitor risks, issues, budgets and project performance, providing clear reporting and recommendations to support informed decision-making.
• Contribute to continuous improvement by reviewing mobilisation outcomes, identifying lessons learned and enhancing tools, processes and ways of working.

Requirements for success

• Demonstrated experience coordinating operational implementation, service mobilisation or project delivery activities through planning, readiness and handover.
• Strong project planning, scheduling and organisational skills, with the ability to manage multiple priorities and competing deadlines.
• Experience working across diverse stakeholder groups and coordinating outcomes without direct line management responsibility.
• Well-developed analytical and problem-solving skills, with the ability to assess risks, identify gaps and recommend practical solutions.
• Confidence interpreting operational readiness requirements and translating them into actionable delivery plans.
• Strong communication, facilitation and relationship management skills, with the ability to influence and build trust at all levels.
• Experience working within housing, community services, social services, property, government or another regulated operational environment will be highly regarded.
• Relevant qualifications in Project Management, Business, Housing, Community Services or a related discipline, or equivalent demonstrated experience.
• Current Australian Driver Licence.
• Ability to undertake regional and interstate travel as required.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work - every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you