IT Support Technician
Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 20, 2026.
IT Support Technician
Location:Chattanooga, TN
Schedule:Full-Time | Monday-Friday
Salary:$40,000-$50,000 annually
Position Overview
We're looking for a dependable IT Support Technician to provide technical support for employees across our Chattanooga-area offices, warehouse locations, and remote workforce. This role is ideal for someone who enjoys solving problems, helping others, and building their IT career in a collaborative environment.
What You'll Do
- Provide first-level technical support in person, remotely, and by phone/email.
- Set up, troubleshoot, and maintain computers, laptops, printers, monitors, and other IT equipment.
- Support Microsoft 365, user accounts, email access, and password resets.
- Troubleshoot Windows, Wi-Fi, VPN, printers, and network connectivity issues.
- Assist with employee onboarding and offboarding, including equipment deployment.
- Support mobile devices, warehouse technology, and business applications.
- Document support requests and resolutions.
- Travel between local company locations as needed.
- Escalate complex issues and assist with IT projects when appropriate.
What We're Looking For
- Technical training, associate degree, certification, or equivalent hands-on experience preferred.
- Previous IT help desk or technical support experience is a plus but not required.
- Familiarity with Windows, Microsoft 365, basic networking, and user support.
- Strong troubleshooting, communication, and customer service skills.
- Ability to work independently while managing multiple priorities.
- Willingness to learn new systems and technologies.
- CompTIA A+ certification is a plus.
Physical Requirements
- Ability to lift and move IT equipment up to 40-50 pounds.
- Comfortable working in both office and warehouse environments.
- Occasional ladder use may be required.
Why Join Us?
You'll work with a supportive IT team, gain experience across a variety of technologies, and play a key role in keeping our employees productive every day. This is an excellent opportunity for someone looking to grow their IT skills in a stable, hands-on environment.
Apply today and start building your IT career with us.