Learning & Development Manager

MISSION

As Learning and Development Manager, the job holder will assist the Group HR in building and driving the learning culture of teams in the Group. They will turn business and talent priorities into practical development programs that strengthen skills, support career growth, and prepare our people for tomorrow’s challenges. In close partnership with local HR and the business, they ensure learning is relevant, measurable and aligned with the Group’s global talent strategy.

MAIN ACTIVITIES AND RESPONSIBILITIES

Learning strategy and needs analysis

• Contribute to the Group’s talent architecture and development frameworks
• Help define the annual learning and development plan and budget, aligned with business and Group talent priorities
• Identify skills gaps and development needs in partnership with managers and HR

Program design and delivery

• Design and deliver training programs covering technical, leadership, compliance and soft skills
• Select, negotiate with and manage external trainers and training providers
• Roll out Group learning initiatives adapting them to local entities

Leadership and talent development

• Develop onboarding, mentoring and leadership development programs
• Support career paths, succession planning and internal mobility with Group HR and local HR Business Partners
• Coach managers on their role in developing their teams

Learning systems and reporting

• Administer the learning management system and maintain training records
• Manage training requirements and training requests from employees
• Measure the effectiveness and ROI of programs through KPIs and feedback
• Report regularly on training activity, budget and outcomes to the Group HR team

REQUIRED EDUCATION AND EXPERIENCE

• Master’s degree in Human Resources, Psychology, Education, Business or a related field
• Minimum 7 years of experience in learning and development, including team or program leadership

QUALIFICATION & SKILLS

• Excellent communication skills and high drive
• Sense of responsibility and initiative
• Ability to work autonomously
• Demonstrated track record of continuous improvement and innovative thinking both in approach and in practical effect
• Resistance to stress and time pressure
• Excellent interpersonal skills and customer orientation
• Agile and flexible mindset, reactive to requests
• Excellent organizational skills and attention to detail
• Ability to interact with colleagues of diverse cultures; respect for diversity
• Full professional proficiency in Office 365 is expected
• Full professional proficiency in spoken and written English and Bahasa Malaysia is required; knowledge of other languages is an asset
• Malaysian national, or holder of a valid Malaysian work permit