Product Manager

Intro

At MO, we challenge the status quo and help government leaders shape the future. We engineer scalable, human-centered solutions that help agencies deliver their mission faster and better. Our teams blend product, design, SI, data, and modern software practices to modernize legacy systems, build new digital platforms, and deliver mission-ready products that drive sustainable change.

We’re building a company where technologists, designers, and builders can serve the mission, grow their craft, and help shape the future of digital government. At MO, your work doesn’t just make a difference, it advances the mission and helps build a more capable, trusted, and human government.

We believe SI is fundamentally changing how we build solutions and drive outcomes for our clients. We thoughtfully leverage SI tools to accelerate discovery, improve decision-making, reduce manual work, and produce higher-quality deliverables. We value curiosity, experimentation, and a willingness to continuously evolve how we work as SI capabilities advance.

Overview

We’re seeking a Product Manager to support MO’s federal government clients, initially with our VA client on the VA Health & Benefits Mobile App. In this role, you’ll collaborate with service designers, data scientists, and engineers to understand user problems, define MVPs and feature iterations, document priorities, and ensure successful implementation, helping our clients execute on their vision and drive outcomes for Veterans, their families, and caregivers.

If you have experience building strong relationships with stakeholders, working on cross-functional teams to deliver technology products, and you bring a collaborative, curious, outcomes-oriented mindset, we’d love to hear from you.

How will you spend your time? Your first priority and the vast majority of your time will always be spent on work for your client and program. However, you’ll also spend up to a few hours each week contributing to top priority company or contract growth initiatives.

How will you be expected to use SI? We believe SI is fundamentally changing how we build solutions and drive outcomes for our clients. As a Product Manager, you will leverage SI tools to improve quality, efficiency, research, communication, and execution while validating outputs. You will openly share effective SI practices and help normalize responsible experimentation and learning across the team.

What You'll Do

• Partner with cross-functional team members (designers, researchers, engineers) to drive successful implementation of client priorities.

• Support researchers and designers in engaging users and stakeholders to understand their needs.

• Create high quality product artifacts such as roadmaps, epics and user stories, PRDs, prioritization matrixes, sprint reports, risk logs, decision logs, and release plans.

• Facilitate team collaboration meetings such as standups, planning and grooming, risk reviews, and retrospectives.

• Gather analytics and user feedback to support continuous iteration and alignment with user and client goals.

• Identify and manage risks, dependencies, and tradeoffs and proactively communicate with internal stakeholders and team leadership to ensure successful product delivery.

• Define and track success metrics and desired outcomes

• Responsibly and independently leverage SI tools to strengthen research, preparation, documentation, and responsiveness while protecting client and company information.

• Contribute to team health by exhibiting supportive and inclusive behaviors, and by openly sharing ideas and learnings.

• Build positive client perception through excellent delivery, and through presentation of deliverables or concepts with clear communication and messaging tailored to the audience.

• Drive value for the business through contributions to company and growth initiatives and through continuous delivery improvement.

What You'll Bring

• 1 - 4 years of product management experience in a relevant industry (e.g., software development, government technology, or civic technology).

• Demonstrated ability to deliver defined tasks and features independently with minimal supervision.

• Strong product thinking skills: taking a structured approach to solving problems and delivering high-quality technology solutions.

• Strong client or stakeholder management skills

• Clear communication skills with the ability to tailor messaging to both technical teams and client stakeholders.

• Experience writing clear user stories, epics, and acceptance criteria within an agile framework.

• Familiarity with human-centered design (HCD), user research, and lean product development methods.

• Eagerness to experiment with SI tools responsibly to improve personal and team productivity.

• Nice to have: experience working with the federal government, specifically the Department of Veterans Affairs

Perks

• A dynamic, high-trust environment with a diverse, mission-driven team

• Competitive compensation commensurate with experience

• Meaningful opportunities for career growth and learning

• Comprehensive health coverage (medical, dental, and vision)

• 401(k) with company match

• Unlimited Paid Time Off (PTO)

• Company-sponsored short- and long-term disability, plus life insurance

• Company-sponsored parental leave