Field System Support /FSS
Removed from the employer's board on Nov 14, 2026. First seen by Alion on Nov 6, 2026.
Open roles like this one
. Provide hands-on support to Area Sales Manager, Company Sales Representative and Key Distributions during field operations.
. Train sales staff on using the SFA mobile app and dashboards.
. Troubleshoot mobile device issues, application errors, syncing failures, and login challenges.
. Validate route structure, customers lists, GPS tagging, and daily task execution.
. Ensure compliance with daily usage standards (check-in/out, coverage, order capture).
. Collect feedback from the field and submit insights to the SFA core team.
. Monitor usage KPIs and support performance improvement.
. Support user acceptance tests (UAT) for new feature or updates.
. Document field issues and track resoulution with backend/system admin team.
Requirements
Education
BA Degree in Marketing or Related Fields .
Experience
A Minimum of 1 year relevant work experience.
How to apply
Qualified and interested applicants who meet the above requirements are invited to submit their applications through the Ethiojobs application system.