System Administrator (IAM / IT Operations)

Ready to build MOJAM’s IT & Security processes from scratch? Join us as a Senior IT Engineer and take over day-to-day access operations and work directly with the CISO to design a complete identity and access management process from the ground up. You will handle real employee requests while improving how access is requested, approved, provisioned, changed and removed.
We need someone who has operated these services, understands common failure modes and can turn that experience into a reliable process with less manual work. The role will also expand into managing a small device fleet, endpoint hardening and security tooling. Sounds just like you? Check out the job description below!

📍What to Do:

Access Operations. Own the operational queue for access requests, changes and removals across corporate systems
Employee Lifecycle. Handle the technical side of onboarding, role changes and offboarding in coordination with HR, managers and application owners; keep account and entitlement records accurate
IAM Process Design. Work with the CISO and business stakeholders to map systems, access needs, ownership and approvals, then design and implement a consistent, highly automated end-to-end process
Automation & Integrations. Identify manual steps worth automating, configure IAM capabilities and connectors, and identify the integration work needed to support the process
Service Improvement. Investigate access and SSO issues, resolve recurring problems and maintain the practical instructions needed to operate and support the service
Endpoint Management. As device management is introduced, support a small fleet, maintain inventory and configure and operate MDM and EDR tooling
Endpoint Hardening. Help implement, validate and maintain device security configurations and support employees affected by those changes

🦸Your Superpowers:

Required Experience
At least 2 years of relevant hands-on experience in corporate IT, IAM or endpoint administration, with evidence of independently owning services and improving processes.

Required Hard Skills
Access Administration. Hands-on experience administering accounts, groups, roles and permissions in corporate applications and identity platforms
IAM Tools & Concepts. Experience working with IAM or identity administration tools; understanding of SSO, MFA, provisioning and employee lifecycle workflows
Process Design. Ability to translate access needs into workable approval, provisioning and revocation processes, including exceptions and failure handling
Automation Understanding. Ability to assess how connectors, APIs and workflow tools can reduce manual work, configure supported capabilities and describe integration requirements
Endpoint Fundamentals. Understanding of device administration, inventory, hardening and the purpose of MDM and EDR. Hands-on macOS administration and hardening experience is expected provisionally*
AI-Assisted Work. Proactive use of AI tools for research, troubleshooting and day-to-day work

Required Soft Skills
Independence. Work effectively with broad goals, investigate unfamiliar problems and keep work moving without constant supervision
Ownership. Follow requests and dependencies through to closure; raise blockers early with a proposed next step
Stakeholder Collaboration. Clarify requirements and agree practical solutions with employees, managers, HR and technical teams
Planning & Execution. Balance daily service requests with implementation work and communicate progress and trade-offs clearly

🤘Bonus Points:

Experience building or migrating IAM and Joiner/Mover/Leaver processes
Hands-on implementation of automated provisioning, SSO integrations or access workflows
Scripting or programming skills and experience developing custom integrations
Experience deploying MDM or EDR and rolling out endpoint security baselines

🍪Team Perks:

PRO&BRO team you’ll love creating new gaming universes with
Totally remote work from wherever you grind
An equipment budget to upgrade your home office
Flexible schedule with no time trackers since we just focus on results
A performance-based bonus twice a year for every mojamer as a nod to our shared achievements
Wellness Bonus for the gym, yoga, dance, massage, therapy, or anything that keeps your energy up
Level up your skills with our internal knowledge-sharing project Yoda. We also cover training, certifications, English & Ukrainian classes
Days off and gifts for milestones of your choice (birthday, anniversary, baby arrival, or wedding)
JAM Activities: workations twice a year in different corners of the world, epic offline teambuilding events, CS2 and Dota tournaments, quizzes, lectures, and plenty of other hangouts for the team
Plus relocation support, a Maternity/Paternity Leave Policy, a referral bonus, and a whole bunch of other cool perks you can check out on our website

Join us if this is all about you. We are waiting for your CV!
Let’s Add More Jam Together