Collection & Operations Admin Intern - Moladin

Responsibilities

• Prepare, draft, and send Warning Letters (Surat Peringatan / SP) to customers in accordance with company policies and timeline.
• Ensure accuracy and completeness of customer data before letter issuance.
• Maintain and update tracking logs for all warning letters sent.
• Coordinate with notaries for fiduciary registration, amendment, and release (roya) processes.
• Ensure completeness and accuracy of legal documents related to fiducia agreement.
• Coordinate with internal teams (Collection, Legal, Operations) for document requirements.
• Maintain and update databases for warning letters and fiducia record.
• Handle document filing (physical & digital) in a structured and auditable manner.
• Assist in dispute handling related to warning letters or collateral status.
• Organize and archive physical and digital documents properly.
• Monitor and follow up on outstanding cases or pending documentation.

Requirements

• Final-year student or fresh graduate, preferably in Law, Business Administration, or a related field.
• Proficient in Microsoft Excel or Google Sheets.
• Strong attention to detail with excellent organizational skills.
• Good written and verbal communication skills.
• Able to handle confidential information with integrity and professionalism.
• Eager to learn about legal documentation and collection processes.
• Able to work effectively in a fast-paced environment.

Note

• This is a paid internship opportunity.

About Moladin

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).

For further information about Moladin, please visit https://moladin.com