Implementation Coordinator
Confirmed on the employer's own hiring board on Oct 1, 2026. First seen by Alion on Aug 21, 2026.
At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking an Implementation Coordinator. This role is responsible for executing and managing onboarding workflows for partner applications and existing partner modifications. This role ensures that applications progress efficiently through automated due diligence and partner configuration processes, while maintaining high standards of accuracy, compliance, and operational discipline.
What you will get to do:
Workflow Execution & Monitoring
Execute end-to-end onboarding workflows for assigned partners, ensuring timely progression through each stage
Monitor application status across systems and proactively address delays or bottlenecks
Ensure all required steps are completed in accordance with defined processes and SLAs
Monitor performance of new partners through established timeline
Automation & System Interaction
Utilize automated tools for due diligence, validation, and partner configuration setup
Review system outputs for completeness and accuracy, identifying exceptions or discrepancies
Trigger appropriate workflows and actions based on system results
Data Accuracy & Documentation
Validate partner information and ensure data integrity across platforms
Maintain complete and audit-ready documentation aligned with compliance requirements
Ensure all onboarding records are properly captured within internal systems
Issue Identification & Escalation
Identify missing information, inconsistencies, or process breakdowns
Escalate issues to senior team members with clear context and supporting details
Support resolution of workflow blockers to maintain onboarding momentum
Operational Support
Collaborate with internal teams (Compliance, Operations, Credit, Treasury) to support onboarding activities
Contribute to continuous improvement by identifying inefficiencies in workflows or systems
Other duties as assigned.
Who you are:
Education
Bachelor’s degree preferred, or equivalent combination of education and experience in business, compliance, or technical fields.
Experience
1+ years of experience in operations, onboarding, or financial services (preferred)
Experience in payments, fintech, or remittance environments is a plus
Familiarity with workflow tools, CRM systems, or onboarding platforms
Key Skills
Bilingual fluency required, including professional-level English communication (written and verbal).
Strong operational judgment and problem-solving skills
Ability to make decisions within structured guidelines
High attention to detail and data accuracy
Ability to manage multiple workflows in a fast-paced environment
Effective communication and stakeholder coordination skills
Comfort working with automated systems and interpreting system outputs