Field Manager - Licensed

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The WeCARE Supervisor of Wellness Services will oversee all Wellness case management staff who will be responsible for providing services to all WeCARE clients who are deemed to be temporarily unemployable.

The Wellness supervisor’s role is to support and initiate the implementation of Wellness plans that comply with all NYC HRA contractual requirements. This will entail developing relationships with all medical and psychiatric treatment providers in New York to make necessary referrals and obtain necessary documentation to support the Wellness Plan process for the clients.

Develop and facilitate departmental trainings and training material for Wellness staff.

In addition, develop relationships with community-based organizations for client assistance referrals.

Assist in the development and facilitation of departmental training as well as training materials for the wellness case management team.

Skill managing and directing staff in following Wellness Services Plans include:

· Collaborate with the Assistant Director of the wellness team to ensure cases are assigned appropriately to wellness case managers.

· Monitor the wellness case tracker to ensure cases are logged and updated according to procedures.

· Work with the Assistant Director to ensure wellness activities lead to the timely completion of wellness plans in accordance with NYC HRA contractual requirements.

· Reconcile all wellness activities with documentation in the WeCARE data system (SEAMS).

· Review and ensure wellness case managers assess clients' clinical documents (current and past) supporting disability claims.

· Ensure regular reviews of wellness plans conducted for compliance with procedures, protocols, and quality assessment.

· Monitor the caseloads and track activities assigned to all wellness case managers.

· Evaluate wellness case managers' performance and oversee necessary corrective actions.

· Ensure all wellness dispositions are submitted in a timely manner.

· Possess strong computer skills with knowledge of Microsoft Office applications.

Qualifications:

· Bachelor’s degree required, master’s degree preferred

· 3 years’ experience

· Associate must have ability to assist in the development of detailed policies and procedures.

· Previous supervisory experience is preferred.

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.