Operations Manager

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Under the general direction of the Assistant Director of Operations and Director of Operations, the Operations Manager is responsible for multi-site clinical operations pertaining to the provision of clinical services for all specialties and sub-specialties provided at the site. Supports the department's mission through oversight and management of all non-clinical and clinical staff with specific regard to staffing levels to support the clinical service, and to ensure patient health care needs are met. Continuously evaluates site to identify and address potential compliance matters or implements a corrective plan of action in accordance with internal and external regulatory agencies including TJC, HIPAA, Infection Control, CAP, Professional Services, and Environment of Care. Assists with budget development around OTPS, salaries, and capital expenditures, and is responsible for monitoring and managing the site's budget to ensure expenses stay within budgetary guidelines, and there is clear justification for capital expenditures.

Education/skills required

· Bachelor's degree Required

· 10+ years in medical administration, with 3 of the years supervising; acceptable in lieu of a bachelor's degree

· Understanding of health care and/or private practice operations for OBGYN and Women's Health including; but not limited to, specialties such as Maternal Fetal Medicine and Genetics.

· Superior managerial skills with the ability to multi-task in a fast paced environment.

· Knowledgeable in Governmental and Commercial insurance payors, including referral and authorization requirements and processes for surgical procedures as well as labor and delivery.

· Understanding of the front-end processes that drive the revenue cycle with specific regard to clean claims.

· Knowledgeable of regulatory compliance rules such as those governed by The Joint Commission

· Use of analytics and metrics

· Proficiency in or knowledge of Microsoft Suite of applications such as Outlook, Excel, and Word.

· Experience in EHR and patient Management Systems such as Epic a plus.

· Knowledge of office administration procedures and clerical duties.

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.