Operations Manager - Securities Operations

Moomoo is more than just a global investment and trading platform-we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over 28 million users worldwide.

In Singapore, Moomoo Financial Singapore Pte. Ltd. is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In 2022, we became the first digital brokerage to earn all five SGX Group memberships across the securities and derivatives markets-a testament to our dedication to excellence and innovation.

But what truly sets us apart is our mission: to democratise investing and make smart, data-driven financial decisions accessible to everyone. We’re here to level the playing field -bringing powerful tools, real-time insights, and intuitive technology to empower investors at every stage of their journey.

Joining Moomoo means being part of a purpose-driven team that’s not only reshaping the future of investing-but also making wealth-building inclusive, informed, and inspiring. If you're excited about driving impact at the intersection of finance and technology, there's never been a better time to join us.

Operations Manager - Securities Operations

Responsibilities

Trade Settlement & Processing - Oversight & Governance

• Review and manage the end-to-end trade settlement process across all asset classes (equities, fixed income, derivatives, funds), ensuring timely, accurate, and risk-controlled execution
• Act as the escalation point for complex settlement failures, high-value discrepancies, and systemic issues
• Manage relationships with brokers, custodians, clearing houses, and counterparties, negotiating service improvements and resolving escalated matters
• Perform the daily reconciliation for trades, positions across internal systems and external custodians/depositories, ensuring completeness and accuracy
• Review the resolution of significant discrepancies and breaks; establish root cause analysis processes to prevent recurrence
• Propose and implement governance structures to track unresolved items, ensure timely escalation, and provide management visibility on operational risk exposure

Asset Servicing - Operation Management

• Ensure the accurate processing of all corporate action events including dividends, interest payments, stock splits, mergers, rights issues, and tender offers
• Timely Review and approve notifications, election, and processing of corporate action events with zero tolerance for missed deadlines
• Perform the reconciliation of corporate action entitlements with custodians and fund accountants, implementing exception-based reporting
• Manage and streamline asset transfer processes, ensuring transactions are completed within stipulated timeframes and client expectations
• Serve as the senior point of contact for internal and external stakeholders on complex operational inquiries and escalations

Documentation, Reporting & Compliance

• Establish and maintain a comprehensive documentation framework for all transactions, processes, and operational procedures
• Ensure robust adherence to internal controls, policies, and standard operating procedures
• Full compliance with all regulatory requirements and internal policies; act as the operational liaison for regulatory changes impacting settlement and operations
• Lead or support internal and external audit engagements, ensuring timely provision of documentation, addressing findings, and implementing remediation plans
• Own the production and delivery of regulatory and management reports, providing insightful commentary and recommendations to senior leadership
• Lead or contribute to business continuity planning, disaster recovery exercises, and operational resilience initiatives

System & Process Management - Transformation & Innovation

• Perform and review daily operations across clearing and settlement systems, ensuring system stability, data integrity, and timely processing
• Identify, prioritize, and lead process improvement and optimization initiatives to enhance operational efficiency, reduce risk, and lower cost
• Drive and own new product launches, system implementations, and platform migrations from an operations perspective, including UAT coordination and sign-off
• Champion the adoption of AI Agents, RPA, and workplace automation tools to transform operational workflows, reduce manual intervention, and improve scalability

Requirements

Education

• Bachelor’s degree in finance, Accounting, Financial Engineering, Business Administration, or a related field

Experience, Skills and Knowledge

• Minimum 5 years of progressive experience in securities operations, trade settlements, or financial operations
• Proven experience managing operations across equity, fixed income, and/or derivatives asset classes
• Strong knowledge of the full trade lifecycle, settlement cycles (T+1, T+2), clearing processes, and market infrastructure (e.g., SWIFT, CCASS, DTC, Euroclear, CSD connectivity)
• Deep expertise in Asset Servicing functions - corporate actions processing, asset transfer processing, income collection, etc.
• Comprehensive understanding of financial markets, instruments, and regulatory frameworks (e.g, MAS guidelines, rules and regulations, SGX rules and regulations and other relevant local regulations)
• Experience managing relationships with custodians, clearing houses, brokers, and external service providers

Soft Skills

• Strong Analytical thinking with the ability to execute the actionable plans
• Superior communication and stakeholder management skills across all levels
• Strong attention to detail and accuracy, with robust analytical and problem-solving skills
• Ability to manage multiple priorities under pressure and meet tight deadlines
• Proven ability to drive change and influence cross-functional teams

Preferred Qualifications

• Experience with operational resilience frameworks and business continuity planning
• Exposure to multi-product, multi-market, multi-currency operations environments
• Deep knowledge of fintech solutions in post-trade processing and settlement innovation
• Hands-on experience leading AI Agent, RPA, and automation initiatives in an operations environment

Please note that only short-listed candidates will be contacted.

Benefits

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!