D365 Functional Consultant - Sales

Overview

D365 Functional Consultant - Sales

Location: US remote

Duration: 12 months contract

Role overview:

The Highlander Programme will implement Microsoft Dynamics D365 across our global manufacturing business covering approximately 100 entities and 19 countries between 2025 and 2027. We have built our global core template and are now embarking on our deployment phase as we roll out the solution across all of our Morgan sites across the world.

The D365 Functional Consultant for Sales on our Highlander Programme is a project role and will support our Global Process Owner Team. They will be responsible for the design, implementation, and optimisation of sales modules within D365 to enable successful and efficient execution of processes.. Throughout each local deployment the role will also need to guide local resources through the implementation process of our global solution and processes.

The consultant will serve as the subject matter expert in D365 sales and play a critical role in project delivery, ensuring the seamless integration of Dynamics 365 into business operations.

Working closely with stakeholders, including business analysts, developers, and project managers this role is pivotal to ensure that solutions align with business objectives, technical standards, local regulatory requirements and our global solution design. Morgan needs to ensure that we comply with all relevant trade compliance requirements and this role will also focus on these areas, alongside other team members in other functional areas.

The ideal candidate will have relevant experience and a deep understanding of Microsoft Dynamics D365 across sales modules in a manufacturing environment. Strong interpersonal and communication skills, and proven experience in leading teams is essential.

The D365 Lead Functional Consultant for sales will take ownership of all aspects of the D365 Solution for the sales modules.

Responsibilities

Responsibilities:

• Lead one or many local implementations from a sales perspective though all programme phases

• Collaborate with business units to aid their adoption of the global sales processes and alleviate pain points.

• Provide expert knowledge in D365 sales modules configuration and associated business processes.

• Work closely with business stakeholders, Global Process Owners, technical teams, developers, and other consultants to ensure seamless solution delivery.

• Deliver training on D365 functionality as required throughout the Highlander deployment to ensure system adoption.

• Ensure all deliverables meet programme requirements and adhere to best practices and industry standards. Participate as required in the programme Design Authority and provide expert advice and guidance to aid decision-making.

• Stay updated on the latest Dynamics 365 features, updates, and industry trends to drive innovation and efficiency in sales operations.

Qualifications

Requirements:

Experience: Minimum of 7 years of hands-on experience with Dynamics 365 Finance & Operations or AX, with a focus on sales modules.

Education: Relevant qualifications in Business Administration, Information Systems, or a related field.

Certifications: Microsoft Dynamics 365 Sales certification preferred.

Technical Skills:

• Good knowledge of Azure DevOps. Knowledge of other complementary Microsoft tools is preferred.
• Knowledge of the data entities associated with the sales modules.
• Strong expertise in configuring and customising Dynamics 365 Sales modules.
• Knowledge of workflows and reporting tools within D365
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple projects and deliver results within deadlines. Soft Skills:
• Strong problem-solving skills, with the ability to identify, troubleshoot, and resolve complex technical issues.
• Excellent communication and stakeholder management abilities.

Morgan Advanced Materials is an EEO/AA/M/W/D/V EmployerInd-1

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

We help our customers push the limits of their processes and products to meet the demanding requirements they face, from higher process temperatures to higher product performance to increasing miniaturisation.

Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.

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