Service Team Leader
Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 25, 2026. Morrisons scores A on the Alion truth index.
More about the role
As a Checkout Team Leader, you're the driving force behind the front end of our store operations. You’ll bring a proactive approach, keeping things running smoothly across checkouts, customer service, kiosks, and car parks.
In this role, you’ll be on hand to:
- Be visible on the shop floor: Stay out front with your team, using headsets to jump in quickly, support colleagues, and keep queues moving so customers can get on with their day.
- Lead a friendly, helpful team: Build an encouraging team culture where colleagues feel trusted, listened to, and recognised for a job well done.
- Keep standards high, safe, and legal: Make sure all daily processes, cash handling, and legal obligations are followed properly every shift.
- Use data to make good calls: Look at store reports and dashboards to spot what’s working, fix problems quickly, and keep improving the checkout experience for everyone.
- Keep waste down: Help keep the department tidy and organised, making sure put-backs are handled promptly to minimise waste.
More about our perks
Generous holiday entitlement
15% discount in our supermarkets and convenience stores from the day you join us
Additional 10% discount card for a friend or family member
Genuine career progression and development opportunities - read more about our Leadership School here
Subsidised in-store cafe or shop floor ranges
Free parking
Competitive pension and life assurance
Healthcare / Wellbeing benefits including Aviva Digital GP
'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
Optional payroll charity donations
A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
More about you
This is a great role for a natural leader with a helpful and friendly style.
You'll be the kind of person who:
- Builds strong, open relationships with colleagues and customers alike.
- Enjoys coaching and developing a high-performing team, giving people the confidence and competence to succeed.
- Has strong operational and technical knowledge of front end service departments.