Service Professional/Installer

Role Purpose

Deliver world-class mosquito and pest contol services while representing the Mosquito Joe brand with professionalism, care, and consistency.

Why this Role Drives Value

This role is essential to Mosquito Joe because it directly impacts both customer trust and business consistency. When this role is executed well, customers feel cared for, systems run smoothly, and the business scales without chaos. This position helps protect margins, improve retention, and uphold the brand promise that keeps customers coming back season after season.

The Experience

This role is about pride in craft and independence. You’ll start your day with a clear plan, work outdoors, move your body, and finish knowing your work made a real difference for families in your community. You are trusted to run your route like it matters-because it does. Customers see you as the face of Mosquito Joe, and you help them enjoy their homes again.

Daily Tasks

Each day, Service Professionals prepare and maintain their truck and equipment, check the condition of their vehicle, and ensure water, chemicals, and fuel are ready before heading out. They follow assigned routes, stay in communication with the office throughout the day, and provide clear before-and-after communication with customers at each stop. Attention to detail during service, accurate customer notes, and identifying opportunities for reviews, referrals, or additional services are part of the daily rhythm.

Core Responsibilities

Perform services to meet high expectations. Communicate clearly with customers before and after service. Maintain truck, equipment, and chemical safety standards. Identify and report upsell opportunities or customer needs. Complete routes efficiently and professionally.

Development & Culture

Clear expectations and repeatable systems. Coaching on efficiency, communication, and problem-solving. Strong performers earn more responsibility and trust. This is the foundation role for leadership development.

Success Metrics

Jobs completed per day, customer satisfaction and reviews, callback or re-treatment rate, route efficiency, and upsells identified.

Who This Role Is For

This role is for someone who takes pride in doing things the right way, wants clear expectations and structure, is coachable and open to feedback, values steady growth, and wants their work to matter.

Who This Role Is Not For

This role is not for someone who wants a job with no accountability, dislikes routine or following systems, avoids customer interaction, or is looking for a low-effort role.

Personal Avatar

“I like working hard, knowing what’s expected, and seeing results.”

Growth Path

Service Professional → Lead Technician → Field Supervisor

Benefits & Pay

The pay range for this position is $15 to $22/hr plus productivity pay. Actual pay, including the productivity pay ranges between $18-$25/hr. The range depends on prior experience in this or other similar service professional positions.

What we have to offer:

· No nights nor holidays, limited weekends - Work hard during the week so that you can enjoy nights, and holidays with your friends and family and relax on the weekend.

· Paid Training - No experience necessary. Earn money while you learn and prepare to provide the best service possible for our customers. For the entire time you are part of our team you will be learning. We believe that after two years here you can be ready to run your own business, or be a supervisor in our company or anyone else's for that matter if you so desire.

· Fun Work Environment - We are committed to making outside fun again. If you like to work hard and play hard, this is the place for you.

· Access to professional development opportunities - We are committed to our team members. and will do whatever we can to help them grow in all aspects of their lives. The more interested you are in growth, the more we'll help.

We are looking to hire those who share our passion for serving our customers and adding value to their lives. If that is you, apply today to join our great team. You could be the next neighborhood hero. If you meet the requirements for the position, our system will schedule you for an interview immediately.