Customer Service Assistant
Confirmed on the employer's own hiring board on Nov 8, 2026. First seen by Alion on Oct 29, 2026. Mouser Electronics scores B on the Alion truth index.
We keep on growing. Grow with us!
At Mouser Electronics, Inc., we are looking for team players who thrive in a fast-paced, international environment and enjoy variety in their day-to-day work. Join our Munich Customer Service Team and play a key role in bringing our business forward and contributing to our continued success.
Customer Service Assistant (f/m/d)
English- and French-speaking
What to expect:
The Customer Service Assistant will be responsible for providing service excellence and supporting department objectives by entering and retrieving data through custom or other software, and supporting customer service initiatives.
- Provides the best possible service and support to customers through mediums such as web, email, chat and fax.
- Processes customer orders, quotes and other information by entering into company systems.
- Researches and expedites customer requests.
- Supports the local Customer Service team, and provides support for other teams when needed.
What we are looking for:
- Initial experience in customer service or support is advantageous.
- Desire and ability to interact directly with customers and carry out correspondence in a professional and courteous manner.
- Very good English and French language skills, written and verbal; additional languages a plus.
- Profound MS Office skills, experience with an ERP system would be helpful.
- Ability to work under deadlines and interact with people at all levels.
What we offer:
A long-term perspective with responsible tasks and attractive development opportunities in a dynamic team. You can also expect:
- 30 days of annual leave, additional vacation pay and paid special leave days
- Good work-life balance with hybrid working options and flexible working hours
- Attractive company pension plans through capital-forming benefits, deferred compensation, and employer-financed pension plans
- Over 60% discount on the Deutschlandticket (job ticket) and free parking
- Subsidized fitness membership at “EGYM Wellpass”
- A wide range of training opportunities through our Mouser University
- Various health offers and events, as well as an ergonomic workplace
- Access to exclusive discounts through our Corporate Benefits Portal
Our office is located at the following address:
Mouser Electronics
Georg-Brauchle-Ring 53
80992 Munich
Germany
The salary range for this position is EUR 39,000 - EUR 43,000.