Technical Support Engineer -SD

Mphasis • English • IT Consulting & Digital Transformation • Custom Software Development • 6 hours ago
Smart Apply
Similar jobs
1,756,877open jobs
103,228companies
265,711added this week
Browse all
Salary
≈ $4.5k – $13k per year (Estimated)
Location
In office (Pune)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Oct 6, 2026.

Overview
Company
Impact
Profile match

Mphasis

Mphasis provides information technology services with a focus on cloud and cognitive automation. Its clients are concentrated in banking, insurance and financial services. The company builds industry-specific platforms alongside its services work.
mphasis.com • HQ: Bengaluru, India • HQ: Maitland, United States • Custom Software Development • IT Consulting & Digital Transformation • 201-500 employees • Est. 2000
Tech stack of Mphasis

Job Description

Role: Technical Support - Service Desk

Location: Pune

Who are we looking for?

Candidates with a minimum 1 to 2 years of IT Service Desk experience - Those with technical knowledge and troubleshooting skills with excellent English-speaking skills; and willing to work in rotational shifts and/or flexible shifts as per business requirement.

Technical Skills:

  • Operating Systems, Desktop, Laptop, MDM, MFA, Office 365, Password reset management, MS Office, Printer, COTS Applications, Exchange Server, VPN, VOIP, other end devices and SharePoint.

    Process Skills:

  • Active listening and probing skills.
  • Effective business communication skills.
  • Navigate through ticketing tools and knowledge base articles.

    Behavioral Skills:

  • Receptive for feedback and willing to learn.
  • Positive attitude and team player.

    Qualification:

  • Any graduate.

    What’s in for you?

  • At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
  • With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.
  • You get an open and transparent culture along with freedom to experimentation and innovation.

    About the practice/ Project:

  • Leading HR solutions company.

    Who are we?

    Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain, and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.

    (**Edit Needed)

    • Free account
    Stop reading job ads. Get the ones that fit.
    One free account turns this page into a shortlist built around your stack, your level and your pay.
    Match on every job. Stack, seniority, pay and location, scored against your profile.
    1,756,877 open roles. Read straight off company career pages, refreshed every day.
    Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
    3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
    Create a free account Continue with Google
    Free forever. No card. Under a minute.

    Your match

    How well do you fit this role?
    Two answers are enough for a real match. No account needed.
    Check my fit
    Answers stay in this browser until you create an account.

    Recommended for you based on this role

    Support
    Similar stack
    Same company
    Pune
    ≈ $7k – $21k per year (Estimated) • In office • Full-Time • 2+ years exp • Bengaluru
    DevOps
    Windows Server
    Linux
    Windows
    TCP/IP
    DNS
    DHCP
    Apply
    ≈ $7k – $20k per year (Estimated) • In office • Full-Time • 2+ years exp • Bachelor's Degree • Gurgaon
    DevOps
    Windows Server
    Linux
    Windows
    TCP/IP
    DNS
    DHCP
    Apply
    ≈ $13k – $28k per year (Estimated) • In office • Full-Time • 2+ years exp • Bengaluru
    Java
    Perl
    DevOps
    Rest API
    AWS
    Unix
    Cybersecurity
    Shuffle
    Apply
    ≈ $13k – $28k per year (Estimated) • In office • Full-Time • 1+ year exp • Bachelor's Degree • Bengaluru
    SQL
    Apply
    ≈ $13k – $28k per year (Estimated) • In office • Full-Time • 2+ years exp • Bengaluru
    DevOps
    Rest API
    Incident Management
    Apply
    ≈ $13k – $29k per year (Estimated) • Hybrid • 4+ years exp • Bachelor's Degree • Pune
    DevOps
    VMWare
    Linux
    Apply
    ≈ $12k – $30k per year (Estimated) • In office • 6+ years exp • Bachelor's Degree • Pune
    Python
    Java
    Frontend
    GraphQL
    DevOps
    Terraform
    Ansible
    Kibana
    Datadog
    Prometheus
    Azure
    CI/CD
    ArgoCD
    Jenkins
    Git
    AWS
    Docker
    Kubernetes
    Grafana
    Configuration Management
    GitHub
    GitLab
    Amazon CloudWatch
    Cybersecurity
    SonarQube
    Management
    Agile
    Scrum
    Apply
    Hybrid • Full-Time • Bachelor's Degree • Pune
    DevOps
    SLI/SLO/SLA
    Management
    Microsoft Office
    Marketing
    Salesforce
    Apply
    ≈ $13k – $30k per year (Estimated) • In office • 6+ years exp • Bachelor's Degree • Pune
    Management
    Microsoft Office
    Apply
    ≈ $13k – $29k per year (Estimated) • In office • Full-Time • Bengaluru • Pune
    Apply
    See all jobs
    This is one of many
    1,756,877 more open roles from verified company boards, updated every day.
    Browse all jobs Get matched roles