TECHNICAL SERVICE MANAGER- ELECTRONICS (EDENVALE)

Reference: NEL012950-AB-1

An experienced Technical Service Manager is required to lead and optimise a technical services department, ensuring high-quality support, repairs, and network performance. This role focuses on service excellence, SLA delivery, team leadership, and continuous improvement across technical operations. Duties & Responsibilities Requirements:

• Strong technical background in electronic systems and network infrastructure
• Proven experience in a technical management or leadership role
• Experience in service delivery, repairs, and commissioning environments
• Strong knowledge of quality control and process improvement
• Ability to manage SLAs, turnaround times, and customer satisfaction
• Experience in team leadership, performance management, and staff development
• Strong analytical, reporting, and problem-solving skills
• Ability to manage stock control, risk, and operational processes

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