Dev Ops Engineer III

About mPulse:  mPulse is the leader in conversational AI and member engagement for healthcare. We partner with the nation's most innovative health plans — Medicare Advantage, Medicaid, and Commercial — to engage members in conversations that close care gaps, improve Stars ratings, and drive better health outcomes. Our platform reaches tens of millions of Americans and is built on the belief that better health starts with better conversations.

Job Summary:

mPulse is looking for a DevOps Engineer III who will fit into the internal technology team. The DevOps Engineer III is a key member of the engineering team, responsible for supporting the development and implementation of the company's DevOps strategy. This includes collaborating with development, operations, and infrastructure teams to implement processes, tools, and practices that enable the continuous delivery of high-quality software. The DevOps Engineer III is also responsible for contributing to the design and deployment of scalable, highly available infrastructure and systems. In this role, you will have the opportunity to work on a wide range of technical challenges and contribute to the company's ability to deliver value to its customers.

Duties/Responsibilities:

Support the development and implementation of the company's DevOps strategy

Work with development, product, and the rest of the DevOps team to ensure that software is delivered to production quickly and with confidence

Contribute to the design and deployment of scalable, highly available infrastructure and systems on AWS using Hashicorp suite of tools; Nomad, Consul, Vault and Terraform

Collaborate with engineering teams to ensure that their work is integrated into the company's DevOps pipeline in a seamless and efficient manner

Assist in the management of the company's source code repository on Github and enforce best practices for code review and branching

Monitor the health and performance of the company's production systems and troubleshoot issues as they arise

Participate in a rotating on-call schedule to provide after-hours support and incident response for critical production systems

Collaborate with security and compliance teams to ensure that the company's DevOps processes and infrastructure meet industry standards and regulations

Provide guidance to DevOps Engineer I, II and serve as team mentor

Perform other duties as assigned

Skills/Abilities/Experience:

5+ years of experience with DevOps practices, tools, and technologies, including experience with continuous integration, deployment, and delivery

Understanding of cloud computing platforms, particularly AWSExperience with deploying and managing infrastructure on these platforms using tools such as Github Actions, Nomad, Consul, Vault, and Terraform

Experience with managing source code repositories, particularly Github, and adhering to best practices for code review and branching

Understanding of Linux/Unix systems and experience with shell and python scripting

Experience with monitoring and troubleshooting production systems

Experience with security and compliance in a DevOps environment, including an understanding of industry standards and regulations

Experience working with healthcare data is beneficial

Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams

Minimum Qualifications

Bachelor’s Degree (or equivalent) in computer science, engineering, or a related field, or equivalent work experience

Communicates and collaborates with product developers, direct manager and engineering peers to develop the correct solution

Is responsive to assigned Bugs / hotfixes

Has successfully completed and released production code

Demonstrates ability to describe mPulse business and client base

Contributes regularly to technical discussions

Has demonstrated repeated technical project success

Makes effective use of development environment and tools

Physical Requirements

Ability to stand and sit for an extended period of time

Why mPulse?

Remote-First & Flexible PTO — work from wherever you're most productive 100% Company-Paid Employee Coverage - Medical, dental, and vision plans with a 100% company-paid employee-only option, plus company contributions toward dependent coverage and company-paid life and disability insurance. 401(k) + 4% Match — with financial advisors to help you plan 6 Weeks Parental Leave Invest in You — 30-60-90 day plans and frequent training Culture of Recognition — peer-to-peer bonuses & team celebrations

Equal Opportunity: mPulse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at mPulse are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.