Senior Transformation Delivery Manager
Who Are We: M&T Equipment Finance Corporation
(Open to locations within our corporate footprint to include Baltimore, Bridgeport, New York City, Buffalo)
Ahigh-performing, customer-focused organization committed to being the most trusted partner for equipment financing solutions.We bring together specializedexpertiseand the full strength, reach, and capabilities of M&T Bank to drive customer growth, deepen relationships, and deliver durable returns.
WhatYou’llDo: Lead the MTEFGTechnologyTransformationProgram
As aSenior Transformation Program Manager, you will sit within the MTEFG Transformation Office and drive thetechnology and platform transformation initiatives. Thisincludes,butisnotlimitedto:coresystem consolidation and upgrades,requirements,data,integrations, testing, and deployments. You willpartner closely with Product,Technology, and Businessleadershipalong withexternal vendors to define and implementthe future-state technology platforms.
You will:
Lead multi-disciplinary teams through complex business transformation initiatives and high-impact strategic engagements.
Build credibility and trusted relationships with senior stakeholders and key partners across the organization to break down silos and enable collaboration.
Design, implement, and manage initiatives in alignment with enterprise governance standards and practices.
Ensure technology solutions align with businessobjectives, regulatory requirements, scalability needs, and customer experience goals.
Lead with influence, serving as the trusted advisor to sponsors, project leaders, and stakeholders, driving alignment, clarity, and momentum.
Develop data-driven strategic recommendations byleveragingdeep knowledge of banking, customers, products, processes, technology, and organizational dynamics. Lead cross-functional teams with diverse perspectives to drive alignment and informed decision-making.
Navigate complexity by managing multiple efforts simultaneously, sequencing activities to mitigateriskand achieve target business outcomes.
Provide senior leadership with clear, actionable insights through comprehensive program performance reporting.
Drive execution certainty byestablishingoperating rhythm, setting pace, and ensuring disciplined delivery alongside senior leadersand strategic partners.
Measure what matters:Define clear outcomes, success metrics, and performance indicators to measuretransformationsuccess and value realization.
Ensuretimelyfollow-through on critical actions, decisions, risks, and issues through disciplined tracking, documentation, and escalation processes.
Develop and tailor communications, presentations, and other artifacts for audiences across the organization, ensuring clarity, quality, and engagement.
Demonstrate agility by adapting quickly to new challenges, unfamiliar domains, and evolving priorities while fostering a culture of innovation and continuous improvement.
Apply prioritization and resourcing strategies to ensure effective deployment of talent and capabilities.
Elevatetransformationdelivery capabilities by mentoring team members, sharing best practices, and promoting continuous learning across the organization.
Champion the adoption of Transformation Delivery tools and best practices to ensure actions, risks, decisions, and issues areidentified, documented, managed, and escalated appropriately.
Understand and adhere to the Company’s risk and regulatory standards,policiesand controlsin accordance withthe Company’s Risk Appetite.
Design, implement,maintainand enhance internal controls to mitigate risk on an ongoing basis. Identifyrisk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, includingtimelyimplementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
What You Bring: Experience,Expertise, and Passion forTransformation
We’relooking for a seasonedTransformation Deliveryleader who combines strategic thinking with hands-on experience in driving transformation across complex business environments.You’llthrive in this role if you bring:
Abachelor’s degree and at least 7 years of experience inbusiness and technologytransformation programs, product management, or project management. (Equivalent experience of 10 years, including 6 years in relevant roles, will also be considered.)
Provenexpertise applying program governance frameworks, methodologies, and tools to deliver measurable outcomes in large-scale transformation programs.
A recognized certification (e.g., PMP,SAFe, Agile, or related certification).
A track recordofleading enterprise-level, high-impact change initiatives in large organizations, withclear evidenceof driving business value.
Exceptional communication skills with the ability to translate complex concepts into clear, compelling messages and influence stakeholders at all levels, including executive leadership.
A natural ability toadapt and lead through ambiguity, bringing clarity,confidenceand creativity to evolving situations and shifting priorities.
A mindset thatembracestransformationas opportunity, with the resilience and flexibility to pivot, reframe challenges and guide others through uncertainty.
Preferred Qualifications and Experience: Elevate Your Impact
While notrequired, the following qualifications and experience will help you thrive and lead with even greater influence:
Experiencecoaching or developing talent, including mentoring juniorpractitionersor enabling non-experts to performtransformationactivities confidently and successfully.
Experiencecollaborating with customer experience, UX, or human-centered design teams to create change strategies that are empathetic, user-informed, and adoption-ready.
Proficiencyincollaboration and transparency tools such as Jira, Miro, Target Process, or Trello, tools that support agile ways of working and cross-functional alignment.
Exceptional problem-solving and strategic thinking skills, with a demonstrated ability to connect dots across systems, teams, and initiatives.
Industry experience in banking or financial services, including a strong understanding of the regulatory, operational, and organizational dynamics that influence transformation success.
Strong business acumen, with the ability toanticipateorganizational challenges and design strategies that drive measurable outcomes.
Experience with peopleleadership responsibilities, including performance management, resource planning, recruitment, and mentoring, whether formally or through matrixed team structures.