Project Manager Senior

HSB, a Munich Re company, is a specialty insurer and risk solutions provider known for its industry-leading equipment breakdown coverage. We combine deep engineering expertise with cutting-edge technology to help clients prevent loss and ensure operational resilience. Our offerings include equipment breakdown insurance and other specialty coverages (cyber, EPLI, service line, home appliances), along with a suite of risk management services powered by 1,200 engineers and inspectors, IoT sensors, AI, and predictive analytics. HSB is redefining insurance by focusing on prevention-not just protection.

We are seeking a collaborative, results-oriented Business Project Manager Sr to lead the business components of complex IT projects. In this role, you will develop project plans, manage risks and resources, coordinate business readiness and change activities, and partner closely with business and IT leaders to deliver measurable outcomes.

Lead Business Project Delivery

• Use proven project management skills and HSB methodologies to deliver defined projects on time and within budget.
• Develop integrated project plans and team assignments, and direct and monitor work efforts throughout the project life cycle.
• Ensure thorough documentation of business requirements, process designs, and specifications for application development.
• Identify resource needs, conduct quality reviews, and escalate functional, quality, schedule, and delivery issues appropriately.
• Coordinate communication across the enterprise, track key milestones, and adjust plans or resources to meet business needs.
• Measure and report project performance, manage scope and change, and control schedule, cost, and quality.

Business Readiness, Change & Value Realization

• Coordinate user acceptance testing planning and execution.
• Develop and execute business readiness, operational rollout, communication, training, and change management plans.
• Drive value tracking, including the definition, execution tracking, and post-project realization of business benefits.
• Identify and mitigate risks, remove business roadblocks, verify that project goals have been achieved, and document lessons learned.

Business & Technology Partnership

• Ensure effective coordination between business and IT resources and adherence to PMO practices.
• Partner with cross-functional teams to estimate project timelines and align delivery expectations.
• Build and maintain relationships with business and IT leaders, representatives, implementation partners, and vendors.
• Coordinate with Procurement to support effective partnerships and purchasing compliance.

Business Transformation Office Support

• Evaluate the effectiveness and efficiency of existing processes and systems, and recommend solutions that enhance business operations.
• Develop and perform cost-benefit analyses, including the business implications of technology solutions before and after implementation.
• Support complex data, analytics, reporting, business intelligence, and artificial intelligence initiatives by translating business objectives into clear plans, decisions, and measurable outcomes.
• Perform other duties as assigned and adhere to company policies, procedures, business ethics, safety, and best practices.

Education & Experience

• Bachelor's degree in Information Management, Business, or a related field.
• 3+ years of experience in a leadership or management role.
• 8+ years of experience as a business or IT project manager and/or business analyst.
• PMP or PMI certification desired.
• Experience leading change and managing transitions is highly desirable.
• Experience working in a matrixed resource model and managing stakeholder expectations across divisions.
• Experience supporting complex data, analytics, reporting, business intelligence, or artificial intelligence initiatives is preferred.
• Experience coordinating business and technology stakeholders on data-related projects, including data readiness, migration, conversion, quality, or validation activities, is preferred.

Skills & Knowledge

• Proven leadership and decision-making skills.
• Strong analytical, problem-solving, process orientation, and troubleshooting skills, with a commitment to quality.
• Excellent organizational, multitasking, and time-management skills.
• Excellent written and verbal communication, meeting facilitation, and presentation skills.
• Ability to communicate and collaborate effectively with employees, leaders, external agencies, implementation partners, and vendors.
• Proficiency in project management methodologies and tools, including Waterfall and Agile, resource management practices, and change management techniques.
• Ability to manage all phases of the project life cycle and adapt to changing priorities in a fast-paced environment.
• Working knowledge of data, analytics, reporting, business intelligence, and artificial intelligence concepts is preferred; hands-on technical development experience is not required.
• Ability to translate data, analytics, and AI-related concepts into clear business objectives, project plans, decisions, and measurable outcomes is preferred.
• Familiarity with data governance, privacy, security, compliance, and responsible AI considerations is preferred.

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers with the most innovative products and services.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.