Therapeutic Support Specialist

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Overview

Are you passionate about making a difference in the lives of others? Do you enjoy guiding and supporting individuals in a therapeutic, team-based environment?

Genesee Lake School, a MyPath Company, provides residential, educational, and community-based services for children and young adults with emotional, behavioral, and developmental challenges. Our mission is to promote growth, independence, and a high quality of life for the individuals we serve.

Job Summary:

We are seeking a compassionate and dedicated Therapeutic Support Specialist to support our mission of promoting growth, independence, and a high quality of life for individuals with emotional, behavioral, and developmental challenges. You will play an integral role in developing individualized behavior support strategies, provide hands-on training and modeling for staff, conduct assessments, and work collaboratively with multidisciplinary teams. This position offers a unique opportunity to influence student success by shaping therapeutic interventions and empowering staff through effective behavioral practices.

Key Responsibilities:

Behavior Support & Student Services

• Create and implement behavior support, intervention, and crisis plans for students with moderate to significant behavioral needs
• Conduct behavioral assessments to inform individualized therapeutic support plans
• Analyze behavioral data to identify patterns, trends, and support needs
• Review physical interventions and critical incidents daily for assigned caseload
• Participate in and/or lead post-incident debriefings with staff and students
• Attend psychiatric appointments/reviews as needed for student support

Training, Coaching & collaboration

• Provide hands-on behavioral and therapeutic training to staff, including de-escalation and behavior management techniques
• Model appropriate behavioral intervention strategies in real-time situations
• Offer constructive feedback to strengthen staff skills, confidence, and consistency
• Collaborate with multidisciplinary teams to implement trauma-informed practices and positive behavior supports
• Participate in treatment team meetings, Collaborative Team Meetings, and program-level discussion

Documentation & Compliance

• Maintain accurate service notes and behavior documentation
• Establish behavior support documentation standards and train staff on expectations
• Ensure compliance with agency policies, treatment plans, safety procedures, and confidentiality requirements
• Protect student rights and report suspected abuse in accordance with agency protocols

Comprehensive Employee Benefits Package

At Genesee Lake School, a MyPath Company, we are committed to supporting our employees' well-being, financial security, and professional growth. Our benefits package includes:

Financial & Retirement Benefits

• 401(k) Retirement Plan with MyPath Financial Wellness Resources
• Employee Stock Ownership Plan (ESOP)
• On-demand Access to Earned Wages
• Student Loan Pay Down Assistance
• Tuition Reimbursement

Health & Wellness

• Medical, Prescription, Dental, and Vision Plans
• Flexible Spending Accounts (FSA)
• Life & Disability Insurance
• Voluntary Life Insurance Options
• Accident, Critical Illness, and Hospital Indemnity Insurance
• My Voyage Wellness Program

Work-Life Balance & Additional Perks

• Paid Time Off (PTO) Accrual
• Employee Assistance Program (EAP)
• Childcare Search Assistance
• Employee Discount Program via PerkSpot
• Pet Insurance Discount

We value our employees and are dedicated to providing meaningful benefits that enhance our owners lives.

Qualifications:

Education & Experience:

• Bachelor’s degree in Behavioral Science, Education or related Human Service Field or Associates Degree/High School Diploma with 5+ years of relevant experience
• 2+ years of experience working with individuals with intellectual/developmental disabilities and behavioral support needs
• Experience with autism, behavior plan development, and data collection preferred
• Formal training in applied behavioral principles is a plus
• Experience delivering staff education or coaching strongly preferred

Required Skills & Attributes:

• Ability to maintain a calm and effective demeanor in emergency and stressful situations.
• Strong communication and problem-solving skills, both written and verbal.
• Ability to work independently and as part of a team to deliver high-quality care.
• Collaborative, flexible, and mission-driven mindset

Additional Requirements:

• Must be at least 21 years old.
• Must be able to meet physical requirements including lifting and performing approved intervention techniques
• Willingness to work with residents in a variety of settings, including community outings

Additional Information

Salary: From $52,100 annually + credit for additional years of experience

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

• Passion

• Accountability

• Teamwork

• Openness

• Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.