Senior Executive Assistant - Remote/Hybrid Role

WE ARE URGENTLY LOOKING FOR A SENIOR EXECUTIVE ASSISTANT

The Senior Executive Assistant provides high-level administrative and strategic support to senior executives, ensuring efficient management of priorities, schedules, communications, and business operations. This role requires exceptional organizational skills, sound judgment, confidentiality, and the ability to anticipate the needs of executives while managing multiple priorities in a fast-paced environment.

As a SENIOR EXECUTIVE ASSISTANT, your key responsibilities will include, but are not limited, to the following:

1) Executive Support & Administration

a) Provide comprehensive administrative support to stakeholders, including calendar management, meeting coordination, travel arrangements, and expense management.

b) Manage complex and frequently changing schedules while prioritizing critical meetings and commitments.

c) Prepare meeting agendas, presentations, reports, briefing materials, and executive correspondence.

d) Track action items, deadlines, and follow-ups to ensure timely completion of priorities.

e) Handle confidential information with discretion and professionalism.

2) Communication & Stakeholder Management

a) Serves as a primary point of contact for EAs on the team. When a team member needs guidance on a task or a task-level client situation, the Senior EA is the first point of call. This means staying sharp, informed, and ready to guide, not just execute.

b) Act as the operational backbone of the team. Support the Customer Success Manager in account management, step in as the CSM's proxy when needed, and serve as a secondary point of contact for clients, always ensuring nothing falls through the cracks.

c) Draft, review, and coordinate professional communications on behalf of executives.

d) Build effective working relationships with leadership teams, clients, partners, and employees.

e) Facilitate smooth communication and information flow across departments.

3) Business Coordination & Operational Support

a) Support executive-level projects, initiatives, and strategic activities.

b) Conduct research, compile data, and prepare summaries to support decision-making.

c) Coordinate leadership meetings, events, and organizational activities.

d) Identify opportunities to improve administrative processes and enhance executive efficiency.

e) Monitor priorities and proactively address potential issues before they arise.

4) Quality Assurance Leadership.

a) Responsible for conducting QA audits across their assigned EAs, upholding MySigrid's standards in task execution from documentation and process, all the way through to resolution and outcome. They are expected to provide SOP-based coaching on identified skill gaps and log all findings in the Performance Hub.

b) Contribute to the growth of the team through process improvements, Knowledge Base contributions, and initiatives that raise the bar for how we serve our clients.

Requirements

• At least 3 years of experience as an Executive Assistant for International Companies
• Extensive experience in using AI and Lovable is a must!
• A high level of spoken and written business English: the ability to use the language fluently and accurately on all levels and as normally pertinent to professional needs; the ability to understand and participate in any conversation within the range of one's own personal and professional experience with a high degree of fluency and precision of vocabulary
• Has decent travel history
• Has a valid passport
• Proficiency in MS Office and web-based application
• With a quiet place at home away from any disturbance, a laptop, a smartphone, and a fully running Wi-Fi connection of 10mbps or higher
• Priority will be given to those who can start immediately with updated NBI and can present a Fit to Work clearance.

Benefits

At MySigrid, we invest in the people who power our growth.

We believe that when our team thrives, everything else follows - so we've built an environment where your career and your life outside of work are equally valued.

What we offer:

• A collaborative and supportive work environment that values creativity and initiative.
• A fast-paced, high-energy atmosphere where your expertise will directly contribute to business growth.
• Competitive salary package.
• Paid Time-Offs.
• HMO Package for the employee and two legal dependents.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the company's growth.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, emphasizing our core values: Integrity, Passion, Teamwork & Respect, Pro-activeness, Accountability, and Determination.

Co-Working days

MySigrid has a co-working office in Ortigas where the whole team meets once a month at a minimum.