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Location
Hybrid (Hanoi, Vietnam)
Seniority
Senior · 5+ years exp

Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Aug 19, 2025. NAB scores A on the Alion truth index.

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NAB

NAB (National Australia Bank) is one of Australia's four major banks, headquartered on Bourke Street in Melbourne and offering personal, business, corporate and institutional banking, home loans, credit cards, wealth and insurance products. Formed in 1981 and listed on the Australian Securities Exchange, the group also runs the digital bank ubank and operates technology and operations innovation centres in Vietnam and India that support its Australian business. The roles on this board are concentrated in Ho Chi Minh City, Hanoi and Gurgaon, spanning AI platform and DevOps engineering, data engineering, design systems, digital marketing analytics and product ownership.

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Role Purposes

  • The Senior Associate Divisional Controls is a common point of expertise and provides first line controls, compliance and risk assurance support to management of their aligned business. This role is critical in driving risk and controls awareness and supporting the business stakeholders to meet risk and compliance obligations.

  • This role will be specifically aligned to the Technology & Enterprise Operations (T&EO) Chief Operating Office (COO). However, assistance may be required in other parts of the T&EO division including Enterprise Technology.

A. Main Responsibilities

  • Operational risk, impact assessment and change within the Division

  • Compliance obligation monitoring and obligation assessment completion support

  • Advising business leaders on the application of the operational risk and compliance management framework to evaluate risks in order to achieve business outcomes

  • Engaging and managing stakeholders to implement and improve business systems and processes through the use/integration of the risk and compliance framework

  • Working with the business to implement systems and controls to manage the requirements of operational risk and compliance policies which apply to the business

  • Risk profiling: assisting with management and reporting of the relevant risks and supporting metric

  • Designing controls: assisting to identify the right key controls to mitigate key risks and obligations applicable to the business

  • Supporting the business to complete compliance obligations assessments

  • Engaging the relevant Enterprise Controls communities for expert assistance as appropriate

  • Providing business specific input and context to: Risk deep dive reviews; Internal Audit reviews; Assurance reports; Action plans for ineffective operational controls

  • Support the design, maintenance and / or uplift team processes, tools and methodologies

  • Pro-actively identifying, driving and supporting continuous improvement and evolution of other NAB controls assessment processes and toolsets

  • Participating in Enterprise Controls Communities of Practice

  • Reporting, analytics and insight production

  • Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

B. Qualification Requirements

  • Tertiary qualification in a relevant technology/business-related discipline (or equivalent 1st Line of Defence risk and compliance experience).

  • 5+ years’ experience in operational risk and compliance management.

  • Thorough knowledge of risk management and compliance disciplines

  • Strong level of English proficiency

  • Proven experience in operating effectively and delivering solutions in large complex organisations, working and influencing across teams and domains.

  • Excellent verbal and written communication skills- including reporting and analysis. Able to work with senior stakeholder management.

  • Exposure to documenting controls through design workshops, control reviews and/or process walkthroughs.

  • Risk management and compliance disciplines.

  • Analytical and problem-solving skills.

  • Time Management and self-starter who can work independently.

C. THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day - from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

  • Attractive salary

  • 20-day paid annual leave and 7-day paid sick leave

  • 13th month salary and Annual Performance Bonus

  • Premium healthcare for yourself and family members

  • Monthly allowance for team activities

  • Premium welcome kit and occasional gifts of appreciation

  • Extra benefits on your work anniversary

2. Exciting career and development opportunities

  • Large scale products with modern technologies in banking domain

  • Clear roadmap for career advancement in both technical and leadership pathways

  • Access to digital learning platform such as Udemy

  • Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)

  • Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)

  • Sponsored English course with native teachers

  • Opportunity for training in Australia

3. Professional and engaging working environment

  • Hybrid working model and excellent work-life balance

  • State-of-the-art & modern Agile office

  • Food and beverages in the office pantry

  • Employee Assistance Program to improve your physical and mental health

  • Annual team activities and company events

  • A solid and talented team behind you - great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

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