Business Analyst, Data Governance

About Us

The leading global trade association dedicated to advancing convenience and fuel retailing, NACS advances the role of convenience stores as positive economic, social and philanthropic contributors to the communities they serve and is a trusted adviser to retailer and supplier members from more than 50 countries. The U.S. convenience store industry, with more than 152,000 stores nationwide selling fuel, food and merchandise, conducts 160 million transactions daily and had sales of $818 billion in 2025. A member-driven organization, NACS has 80-plus employees and an annual operating budget of approximately $60 million.

NACS supports the industry through its media platforms, advocacy efforts, research, events, products & services and industry initiatives, helping members stay informed and connected. NACS Media is the voice that connects the convenience and fuel retailing industry through various channels, including its award-winning monthly publication NACS Magazine, NACS Daily e-newsletter and other media such as its weekly Convenience Matters podcast, Convenience Corner blog and Ideas 2 Go videos.

NACS also is a hub for industry-leading research, insightful analysis, innovative educational opportunities and key industry initiatives that aim to advance the future of convenience and fuel retailing, including the NACS Show, one of the largest annual tradeshows in the country; more than a dozen targeted and regional events; 5 executive education programs at Ivy-League universities and extensive advocacy to both elected leaders and the general public. Here is more about what it’s like to work at NACS.

Position Overview

NACS is seeking a business analyst to help steward enterprise data across CRM, membership, finance, digital, and reporting systems. This role focuses on data governance, data hygiene, documentation, and business analysis - ensuring shared data is clearly defined, consistently maintained, and structured to support the organization. It is not a data engineering role; success depends on understanding enterprise data well enough to document it, question it, and coordinate its proper use across teams and systems.

The role is located onsite at NACS Headquarters in Alexandria, VA.

Scope of Responsibilities:

• Serve as the business analyst and enterprise steward for shared data, translating business needs into clear definitions, ownership, rules, and documentation.
• Maintain the enterprise data dictionary, logical data model, systems-of-record documentation, and key data-flow documentation across major business systems.
• Identify and coordinate remediation of duplicate, incomplete, inconsistent, stale, or poorly structured data; establish repeatable data-hygiene practices with accountable owners.
• Review material system, field, workflow, and integration changes for impact to shared enterprise data and document requirements, mappings, ownership, and decisions.
• Partner with business teams, developers, administrators, consultants, and vendors to resolve data issues and keep governance documentation current.
• Highly organized, detail-oriented, and disciplined about documentation, follow-through, and maintaining a reliable source of truth.
• Able to turn ambiguous business requests into clear requirements, definitions, decision rules, ownership, and acceptance criteria.
• Comfortable asking detailed questions, challenging inconsistent assumptions, and facilitating decisions across departments.
• Communicates clearly with both business and technical audiences and can explain data issues without unnecessary complexity.
• Takes ownership of issues through resolution and escalates unresolved governance or ownership questions appropriately.

Requirements:

• 3+ years of experience in business analysis, systems analysis, data governance, data quality, CRM/enterprise data administration, or a related role.
• Demonstrated experience documenting business requirements and data structures across multiple systems or functional areas.
• Demonstrated experience identifying data-quality issues and coordinating remediation with business and technical stakeholders.
• Strong written documentation skills and the ability to maintain durable operating documentation over time.
• Required: practical understanding of relational database structure, including tables, fields, keys, relationships, normalization, and reference data.
• Required: ability to understand and steward an enterprise data model across multiple systems, including systems of record, shared entities, ownership, and business definitions.
• Experience with data governance, data quality, data mapping, data dictionaries, metadata, master/reference data, or related enterprise data-management practices.
• Working SQL literacy and a practical understanding of how data moves among enterprise systems through APIs, integrations, ETL/ELT, or similar mechanisms.
• HubSpot CRM experience is preferred; familiarity with Microsoft Fabric, BI/reporting environments, or association/membership systems is a plus.

NACS Culture

We hugely value, invest in and are devoted to the constructive culture that we’ve built and work on every day at NACS. Almost everything we do requires broad, multi-department collaboration to ideate and execute creative initiatives that deliver compelling value to our members and our industry. What that requires is a relatively flat organizational structure that empowers teammates at different levels from all departments to constructively engage and support each other. Titles really don’t matter in such an organization. What matters is a culture of constructive behaviors that relishes divergent perspectives to craft well thought-out initiatives and then come together to execute them. NACS Values:

• Do the right thing
• Focus long term
• In their terms
• Be fiscally responsible
• Strive for excellence

The NACS culture is highly collaborative, and we are better when we are together. NACS is a culture that believes in working together from the office.

Other Pertinent Information

• Comprehensive Benefits Package
• Salary commensurate with experience
• Approximately 10% travel
• In-Office Position w/ Work from Anywhere (WFA) Days
• Metro Accessible - 2 blocks from King Street metro

Salary Range: $80,000 - $100,000 annually. Actual compensation will be based on several factors, including but not limited to relevant experience, education, skills, and other qualifications.

NACS is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis. All applicants will be considered for all positions on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital status, veteran status, disability, sexual orientation, and any other legally protected status.

For more information, visit convenience.org. Follow NACS on LinkedIn, Twitter, Facebook and Instagram.