Cease Engineer Team Lead

Important: Required to work predominantly UK hours.

The principal responsibility of the Cease Engineering Team Leader is to manage a team of Cease Engineers coordinating the successful cessations of services for existing connectivity customers against an agreed cease criteria.

This role will provide leadership and direction to this team based in Cyberjaya tasked with cease activities across connectivity ceases, technical teams and service teams, ensuring services for the customer ceased effectively.

The role will support the development of Cease Engineering practices throughout the business, building strong relationships with other functions and the wider company.

What Success Looks Like:

• Deliverable 1: Team unity and effectiveness: Building a strong team that works together effectively to achieve common goals.
• Deliverable 2: Communication and tracking - This role must ensure all key stakeholders are engaged at the correct time and are kept informed of the status of connectivity cease activities.
• Deliverable 3: Effective task management - Ensuring all connectivity cease tasks are completed on time or referred to responsible areas.
• Deliverable 4: Proactive approach - Willingness to engage with unfamiliar tasks and escalate problems in a timely manner.